Why This Job is Featured on The SaaS Jobs
Quality engineering remains a differentiator in SaaS products that ship continuously and are relied on daily, and this role sits directly in that release-critical path. The emphasis on defining quality KPIs, building automation strategy, and integrating testing into CI/CD reflects a SaaS environment where reliability, regression control, and measurable quality signals matter as much as feature velocity. The added focus on AI/ML and LLM evaluation also points to modern SaaS product surfaces where model behavior becomes part of the user experience.
From a SaaS career perspective, the work maps to durable competencies: designing scalable test frameworks, establishing quality metrics that leadership can track, and operationalizing “shift-left” practices across product and engineering. Experience spanning API, end-to-end, performance, and data-quality testing transfers well across SaaS categories, especially as more teams standardize on automated pipelines and observability-driven release decisions.
This role is best suited to a senior QA engineer who prefers hands-on ownership and influencing engineering practices through tooling and standards rather than only executing test plans. It will fit someone comfortable collaborating across functions, mentoring developers on unit testing, and treating quality as a system that can be measured, automated, and continuously improved.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
📐 About this role
With WRITER, you'll be working closely with the product and the engineering team to ship a product that tens of thousands of people rely on every day.
As a Software quality engineer, you’ll be working on key parts of the QA process and defining key quality KPIs and metrics for the product. You'll drive testing efforts and lead our automation strategies, and we'll look to you for leadership on maintaining the highest bar of quality possible for all releases.
🦸🏻♀️ Your responsibilities
Designing and developing automation frameworks: Creating robust, scalable, and maintainable automated test frameworks from scratch or enhancing existing ones. This often involves proficiency in languages like Typsecript, Python.
Performance and load testing: Assessing application performance under various conditions, ensuring reliability and scalability.
Creating and maintaining test scripts: Writing automated test scripts for various levels of testing (Integration, API, end-to-end) to validate functionality, performance, and security.
Implementing CI/CD integration: Embedding automated tests within Continuous Integration/Continuous Delivery (CI/CD) pipelines to enable continuous testing and rapid feedback loops.
Test planning and strategy: Developing comprehensive test plans and strategies, defining test approaches, and identifying appropriate test data.
Defect management: Identifying, documenting, prioritizing, and tracking bugs and issues, and collaborating with development teams for timely resolution.
Collaborating with development teams: Working closely with developers, product managers, and other stakeholders throughout the entire software development lifecycle to ensure quality is built in from the start ("shift-left" testing).
Mentoring and guiding: Advising developers on unit testing best practices and promoting a culture of quality.
Research and innovation: Staying up-to-date with the latest advancements in test automation technology, tools, and methodologies.
Assessing the quality of AI-written content, identifying errors, inconsistencies, and areas where the AI's output can be improved.
Ensuring the content meets high standards and aligns with user expectations and industry guidelines.
⭐️ Is this you?
8+ years of QA engineering experience
5+ years automated testing experience
Experience with test automation/hands-on coding using playwright,Typescript, JavaScript.
Experience with UI automation frameworks
🍩 Benefits & perks (US Full-time employees)
Generous PTO, plus company holidays
Medical, dental, and vision coverage for you and your family
Paid parental leave for all parents (12 weeks)
Fertility and family planning support
Early-detection cancer testing through Galleri
Flexible spending account and dependent FSA options
Health savings account for eligible plans with company contribution
Annual work-life stipends for:
Home office setup, cell phone, internet
Wellness stipend for gym, massage/chiropractor, personal training, etc.
Learning and development stipend
Company-wide off-sites and team off-sites
Competitive compensation, company stock options and 401k
WRITER is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gender, national origin, age, disability, veteran status, marital status, pregnancy, sex, gender expression or identity, sexual orientation, citizenship, or any other basis protected by applicable local, state or federal law. Under the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
By submitting your application on the application page, you acknowledge and agree to WRITER's Global Candidate Privacy Notice.
