About 1Password:
We all have important information we need to manage, and protecting it should be easy. Over 150,000 businesses and millions of people log in to 1Password to unlock smart, simple access to everything they care about. Our vision is to create a safer, simpler digital future for everyone, and our culture values simplicity, honesty and a human-centric approach to solving problems. Come help us unlock peace of mind so everyone can stay safer online.
We are looking for a detail-oriented and proactive Junior Accountant to join our Accounts Receivable team. You will be utilizing your excellent customer service and analytical skills to improve the efficiency and effectiveness of our AR collections. This role is perfect for someone who is passionate about maintaining strong relationships with customers and the sales teams while helping to achieve the AR team goals. Your primary responsibility will be collections, but you will also play a key role in supporting AR processes and assisting other finance teams as needed.
This is a remote opportunity within Canada.
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What we're looking for:- Minimum of 1 year accounting experience
- Experience in AR collections preferred
- Excellent communication and interpersonal skills are a must since the role requires constant communication with customers and internal stakeholders
- Strong organizational and time management skills
- Ability to demonstrate teamwork skills in a growing team.
- Strong attention to detail and proficient analytical skills
- A knack for learning things on your own and quickly adapting to new environments
What you can expect:- Assist in managing the collections process by following up on customer payments and coordinating with the sales team for necessary information
- Respond to customer emails regarding billing and collection matters
- Help identify and facilitate the resolution of customer disputes on a timely basis, working with sales, customer success and other internal stakeholders when necessary
- Assist in managing the AR inbox and distribute emails efficiently among team members
- Collaborate with other departments, such as sales and customer success teams, to resolve customer issues and improve billing and collections processes
- Help with the recording and reconciliation of customer payments
- Assist in projects related to the automation and process improvements of the AR team
- Provide support to other finance teams as needed
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Canada-based roles only: The Annual base salary for this role is between $59,000 CAD and $79,000 CAD, plus immediate participation in 1Password’s generous benefits program (health, dental, RRSP and many others), utilization of our generous paid time off, an equity grant and, where applicable, participation in our incentive programs.
At 1Password, we approach each individual's compensation with a promise of fair market value and internal equity commensurate with experience and specific skill set.
We believe in the power of remote work, but we also recognize that in-person connection is sometimes important to help us achieve our mission. While we are a remote-first company, occasional travel for in-person engagement will be a part of this role. Frequency will depend on role and responsibilities, and may include, but is not limited to, annual department-wide offsites, team meetings, and customer/industry events. These events will typically be held in varying locations across Canada and the US.
What we offer:
We believe in working hard, and resting hard. We’re always looking for new ways to support our team members, but here’s a glance at what we currently offer:
Health and wellbeing
> 👶 Maternity and parental leave top-up programs
> 👟 Wellness spending allowance
> 🏝 Generous PTO policy
> 💖 Company-wide wellness days off scheduled throughout the year
> 🧠 Wellness Coach membership
> 🩺 Comprehensive health coverage
Growth and future
> 📈Company equity for all full-time employees
> 💸 Retirement matching program
> 💡 Training budget, 1Password University access, and learning sessions
> 🔑 Free 1Password account (and friends and family discount!)
Flexibility and community
> 🤝 Paid volunteer days
> 🌎 Employee-led DEIB programs and ERGs and ECGs
> 🏠 Fully remote environment
> 🏆 Peer-to-peer recognition through Bonusly
You belong here.
1Password is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Be yourself, find your people and share the things you love.
Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at nextbit@agilebits.com and we’ll work to meet your needs.
Remote work is a part of our DNA. Given that our company was founded remotely in 2005, we can safely say we're experts at building remote culture. That said, remote work at 1Password does mean working from your home country. If you've got questions or concerns about this, your talent partner would be happy to address them with you.
Successful applicants will be required to complete a background check that may consist of prior employment verification, reference checks, education confirmation, criminal background, publicly available social media, credit history, or other information, as permitted by local law.
1Password uses an automated employment decision tool as a part of the recruitment process. See the latest bias auditinformation. A reasonable accommodation, reasonable alternative selection process, appeal or to exercise your right to opt-out of AADM may be requested by emailing nextbit@agilebits.comwith subject "AI accommodation request". For additional information see our Candidate Privacy Notice.
