Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Are you a highly motivated, experienced Sales Executive with a passion for working with leading edge software?
Do you want to be part of a global company that is a recognized leader in the Experience Orchestration space?
Do you enjoy complex sales engagements, hunting for new business?
Are you able to create complex, long-term account and partner strategies?
Do you like being a part of senior leader customer meetings to represent vision and strategy of Genesys?
Are you a great team-player who not only works in a team, but can bring the team forward with excellence in what you do?
If you said yes, then we would love to hear from you.
Genesys is hiring a senior-level sales professional for a sales role in the Financial Services & Insurance (FSI) segment in Germany.
At Genesys, our Account Executives are the catalyst behind the growth and success of the company and carry responsibility for all sales opportunities across the business segments. As Senior Account Executive you will become a consultative sales professional, take ownership for dedicated accounts, positioning the full Genesys solution portfolio, developing and managing a reliable sales pipeline and securing net-new business.
This sales role is working closely with our other FSI Account Executives and Cross-Functions to create long lasting account relationships generating strategic and/or big deals in the German FSI segment. Building strong relationship networks relevant for the FSI sales in Germany is also part of the job.
What we look for and expect from the right individual is:
Bringing in, developing and maintaining relationships with customers/prospects with a focus on New Logo business
Being part of numerous complex and consultative sales engagements
Selling complex software solutions in a highly regulated FSI market
Jointly developing account and opportunity plans based on MEDDPICC in a motivated vertical sales team
Managing Accounts and opportunities in Salesforce including Clari Forecast Management
Acting as a Trusted Advisor by identifying customer/project demands and mapping them to the Genesys portfolio
Being a team player and a leader of virtual cross-fuctional teams, able to orchestrate and win complex sales cycles
Taking revenue responsibility and carrying of a sales quota with focus on net new business
Establishing a reliable network for the Enterprise FSI segment between partners, transformational partners, independent consultants, and technology partners of Genesys to raise the ability to scale, execute and to position Genesys in top management decided projects
Reviewing accounts/projects with Sales Leaders, FSI AEs and supporting to create the right strategy to maximize the value of deals and win deals.
Required qualifications:
Bachelor’s degree in Computer Science, Engineering, Economics, Business Administration or similar education
8+ years professional sales experience , preferably with demonstrable success in the FSI segment and CCaaS, SaaS, IaaS, PaaS background
Maximum demands on the quality of your work as well as a high degree of sales and customer orientation
Committed, proactive, team-oriented, and stress-tested
Self-assured appearance and excellence presentation skills – especially suited for senior/top management level.
Fluent in German and English
Strong success and problem solving orientation
Willingness to travel frequently and as required
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If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
