Our Purpose
At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with the right data, advisors and apps. When that happens, we’re not only making life better for small business, we’ll be building a stronger economy that can change the world.
How you’ll make an impact
The Technical Integration Lead is a critical role within Xero Asia, joining us at a pivotal phase in our journey. Reporting to the Regional Director and forming part of the Asia Leadership Team (ALT), you will be instrumental in ensuring the commercial success of our strategic and innovative Partner and Customer Dream Suite.
Owning the external product delivery space end to end, you’ll play a key role in deeply understanding our accounting partners and customers, using these insights to develop a clear product strategy and execution plan, aligned with our business strategy and operational priorities. You’ll then manage external development partners and internal cross functional stakeholders to deliver products and functionality which our customers and partners will love. Leaving no stone unturned, you’ll ensure the success of every launch or release, with superior internal and customer documentation and enablement, so everyone understands the value proposition, and their role responsibilities in the plan for success.
You will have strong technical fluency, gaining a deep understanding of Xero’s APIs and internal product capabilities, and be able to identify and engage external development partners to work with Xero’s technology stack. Your mission will be to deliver product features and functionality that solve real problems and create meaningful value for our partners and customers, across Asia.
This is a highly collaborative role where you will work in lockstep with the Regional Director, the ALT, and our appointed development partners to design, build, and deliver a commercially viable, beautiful practice and customer experience. You’ll bring to life a roadmap that reflects both market opportunity and partner/customer need, often driven by regulatory tailwinds and government initiatives, ensuring we deliver on our 12-month performance objectives from a product perspective and remain competitive in market.
You’ll be an authentic, individual contributor with a leadership mindset, someone who loves working with people, thrives in cross-functional environments, and is passionate about achieving results by empowering and aligning talented experts from across the business.
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What you’ll do- Identify the most impactful, innovative, and commercially viable solutions for accounting practices and small businesses, prioritising those with strong alignment to regional needs and Xero’s strategic direction.
- Collaborate with strategic development and ecosystem partners, to design, build, and deliver a commercially viable, beautiful experience for accounting partners and customers, across Asia.
- Maintain deep knowledge of Xero’s APIs and stay across their ongoing evolution, ensuring partner and customer solutions are built with technical alignment and future scalability in mind.
- Build clear, data-led insights to inspire and inform cross-functional teams responsible for execution, customer enablement, and go-to-market success.
- Develop compelling business cases that support investment decisions, guide delivery, and include measurable goals and KPIs.
- Play a key role in shaping regional product and partner strategy by contributing market intelligence, customer needs, and commercial considerations.
- Maintain and regularly update a comprehensive competitive landscape overview for practice tools and small business solutions across Asia.
- Provide regular technical updates, app insights, and development progress to internal teams including Sales, Education, Consulting, and Marketing to ensure alignment and readiness.
- Prepare and update all internal product and customer documentation, to ensure all functions are adequately enabled to go to market with developed products and functionality.
What you’ll bring with you- Experience working in a senior role in an accounting firm or SME
- Extensive knowledge of Xero products and apps
- >7 years experience with compliance related activity
- >5 years practical Xero experience
- >7 years in a technical role working with APIs
- Working knowledge of traditional practice tools
- Program and change management
Critical competencies
- Strong understanding of international and Asian tax and accounting legislation
- Advanced research skills with the ability to translate insights into action
- Clear communicator of complex technical concepts to a range of stakeholders
- Deep, practical knowledge of accounting practice workflows and operations
- Solid understanding of Xero’s ecosystem and the broader Asian tech landscape
- Commercially savvy with a sharp eye for viable, scalable opportunities
- Working knowledge of APIs and integration technologies
- Excellent written and verbal communication and presentation skills
- Skilled at influencing without authority and driving alignment
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Why Xero?
Offering very generous paid leave to use however you’d like (plus statutory holidays!), dedicated paid leave to care for your physical and mental wellbeing as well as an Employee Assistance Program to access mental health care for you and your family, life insurance, employee resource groups, 26 weeks of paid parental leave for primary caregivers, an Employee Share Plan, beautiful offices with weekly fitness and yoga classes, flexible working, career development, and many other benefits that reflect our human value, you’ll do the best work of your life at Xero.
