About CivicPlus
At CivicPlus, we strive to bring our company vision to life through innovation and collaboration. Supported by approachable leadership and transparent communication, we’re empowered to make an impact on local government and the residents they serve. Grow your career alongside great people, where authenticity is welcome, successes are celebrated, and potential is nurtured.
Position Description
This position maintains the web posting of legislation for nearly 3600 online Municipal Codes and creates and updates the index for Municipal Codes.
The Support Services Department is also responsible for processing all incoming legislation through email and file share servers. This position helps to ensure all legislation is processed and recorded to the proper client accounts. The Support Services Representative will also be responsible for maintaining the supplementation schedule for over 4500 codification accounts.
This is a hybrid position, which involves working from our Tallahassee, FL office location (1700 Capital Cir SW Tallahassee, FL 32310) 2 to 3 days a week.
What We’re Looking For:
Note: We know that excellent candidates can have all sorts of backgrounds and experiences, so please don’t hesitate to apply even if you don’t meet 100% of the listed requirements!
- Associate degree or minimum two years’ office professional office experience.
- Excellent command of the English language.
- Strong attention to detail.
- Learn new subject matter quickly.
- Proficient keyboarding skills.
- Experience with Microsoft Office.
As a Production Support Services Representative, you will:
- Maintain web posting of legislation online.
- Create and update the index in Municipal Codes.
- Update and manage the indexing inventory.
- Maintain an organized filing system and library of official copies.
- Identify complex problems and review related information to develop and evaluate options and implement solutions.
- Review and edit content provided to meet company standards and achieve optimal impact based on established goals.
- Proofread content in layout or digital execution phases to ensure the highest quality final production.
- Maintain regular communication and provide status updates to the Supplement Team.
Compensation and Benefits:
- Estimated Salary Grade Range: $15.38 - $20.28
- The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and is based on a 40-hour work week.
- Benefits: Comprehensive health insurance, dental insurance, vision insurance, Flexible Time Off, 401(k) plan, and more.
We are committed to providing equal employment opportunities to all qualified individuals and will make reasonable accommodations for individuals with disabilities during the interview process. If you require an accommodation, please let us know in advance so we can make appropriate arrangements. We welcome and encourage candidates of all abilities to apply for this position.
Please be aware of scammers who may fraudulently allege to be from CivicPlus. These types of fraud can be carried out through copycat websites, fake email addresses claiming to be from our company, or social media. We do not ask for your personal information such as bank account numbers, identification numbers, etc through social media or chat-based apps, nor do we request or send money for the purchase of business equipment or request interviews via text message. If you suspect fraud, please report it to your local authorities, as well as reaching out to us at Recruiting@civicplus.com with any information you may have.
PLEASE NOTE: CivicPlus is currently unable to provide visa sponsorship for this position now or in the future. Applicants must be authorized to work in the US.
This position will remain open until June 18, 2025. We encourage you to apply as soon as possible, as applications will be reviewed on a rolling basis, and the posting may close earlier at the discretion of the Talent Acquisition team
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