Founded in 2009, Zest AI has been pioneering innovative AI technology with a mission to expand credit access to create opportunities for more Americans to pursue their financial goals. Zest AI is transforming the $17 trillion US consumer credit market by delivering AI technology that helps lenders identify creditworthy borrowers overlooked by traditional methods, while leveling the playing field so financial institutions of all sizes can harness AI to provide better lending experiences.
With over 50 issued and pending patents across automation, accuracy, performance, and model explainability, Zest AI is a leader in financial technology, providing financial institutions with AI tools that create a more resilient US financial system and a stronger U.S. economy. With over 600 active AI models, financial institutions rely on Zest AI's comprehensive suite of solutions spanning marketing, underwriting, fraud detection, lending intelligence, and more to make smarter lending decisions while improving profitability. This US-based technology as a service company is headquartered in Los Angeles, California.
About the Role
Zest AI is hiring an Executive Business Partner to support our CEO and executive team. This high-impact role is based in Burbank, CA (or supports leaders primarily based there) and is ideal for someone with a strong track record of supporting senior executives in fast-paced environments.
You’ll be a trusted partner, managing complex calendars, coordinating travel, planning high-level meetings and events, and handling sensitive information with discretion. The ideal candidate is proactive, highly organized, calm under pressure, and excels at anticipating needs before they arise.
At Zest AI, we’re building a more equitable financial future—and we know that diverse perspectives drive better outcomes. Our inclusive culture and core values—collaboration, communication, client centricity, a bias for action, and heart—are central to how we work and who we are. If you're energized by mission-driven work and thrive in environments that value ownership and initiative, we’d love to connect.
Responsibilities:
- Seamless administrative support to CEO and leadership team
- Management of calendaring, meeting planning, and scheduling, requiring internal and external coordination
- Management and submission of expense reports
- Organization of team meetings and additional internal and external events as required
- Tracking and driving completion of key deliverables and follow-up on outstanding items
- Friendly, flexible, and efficient coordination with all teams
- Social and diplomatic handling of external partners and stakeholders
- Demonstrated ability to react with appropriate levels of urgency to situations and events that require quick response or turnaround
- Administrative and events support
- Effective communication (oral and written)
- Assistance in researching various issues to support the leadership team
- Occasional travel to support conferences as necessary
Qualifications:
- Minimum of 5 years experience providing executive support at a senior level
- Experience with Google suite office programs
- Experience with supporting a CEO or senior executive
- Strong written, verbal, and interpersonal communication skills
- Ability to prioritize and handle multiple assignments at any given time while maintaining a commitment to deadlines
- High level of integrity and discretion in handling confidential information and dealing with professionals inside and outside the company
- Ability to handle administrative details independently while keeping stakeholders appropriately informed or engaged
- Strong business acumen and propensity to take initiative, with the ability to identify gaps and implement improvements
- Bachelor’s degree or equivalent work experience
Perks and benefits:
- The opportunity to join a mission-focused company
- People – the best part of Zest
- Robust medical, dental and vision insurance plans
- Annual bonus plan participation
- 401(k) with generous match
- Employee Awards and Recognition
- 11 company holidays
- Winter break (office closed between Christmas and New Year's Day)
- Unlimited vacation time
- Employee Resource Groups
- Generous family leave policy (12 week maternity leave / 6 week paternity leave)
- Phone, internet, wellness, and professional development allowances
- Employee gatherings, including Town Hall meetings
Additionally, Zestys based locally and around our Burbank HQ enjoy:
- Beautiful, modern, dog-friendly office with lounge areas, video games, and gigantic jigsaw puzzles
- Daily catered lunches from LA’s best restaurants and a fully stocked kitchen
- Complimentary manicures, pedicures, and mindfulness sessions
- Company happy hours, social events, outings, and much more!
About Zest AI:
Creating a diverse and inclusive culture where all are welcomed, valued, and empowered to achieve our full potential is important to who we are and where we’re headed in the future. We know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together. Zest is committed to diversity, equity, and inclusion and encourages professionals from underrepresented groups in technology and financial services to apply.
Our core values are Communication, Collaboration, Bias for Action, Client-centricity, and Heart. Learn more at Zest.ai, follow us on LinkedIn (linkedin.com/company/zest-ai/) or Twitter @Zest_AI, or check out our Insights blog (https://www.zest.ai/cms/insights
