Job Details
Job Location: Fort Collins, CO
Position Type: Full Time
Salary Range: $60000.00 - $70000.00 Salary
Travel Percentage: None
Job Shift: Day
Job Category: Customer Service
Description
About the Role
As a Payment Operations Specialist at BillGO, you’ll play a key role in maintaining the integrity and efficiency of our payment platform while supporting customer growth and retention. This role blends investigative work, operational oversight, and customer-focused strategy. You’ll help ensure payments are routed accurately, compliance standards are met, and billers have a seamless experience using our platform. Whether you're reviewing transactional data, supporting automation efforts, or spotting opportunities to improve biller satisfaction and volume, you’ll be a critical part of a mission-driven team focused on trust, accuracy, and scale.
What You’ll Do
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Contribute to a positive, detail-oriented team culture focused on accuracy, trust, and continuous improvement
Qualifications
What We’re Looking For
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A positive, focused work ethic and strong sense of accountability
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Knowledge of BSA/AML or OFAC is preferred
Why Join BillGO?
BillGO is a modern FinTech company on a mission to modernize bill payments and ensure trust across our platform. You’ll join a mission-driven, supportive team that values accuracy, collaboration, and continuous improvement. This role is ideal for someone passionate about financial operations and eager to contribute to a secure and compliant environment.
