Associate DevOps Manager (Remote - LATAM)
Your Role
We are seeking an Associate DevOps Manager to lead automation, scalability, and reliability across our multi-cloud infrastructure. In this role, you’ll mentor engineers, optimize CI/CD pipelines, strengthen security and compliance, and drive observability to ensure high-performance, resilient systems.
Responsibilities
- Leadership & Strategy
- Define and drive the DevOps roadmap aligned with business and engineering goals.
- Mentor and coach DevOps engineers, fostering a culture of automation, reliability, and security.
- Collaborate with product and engineering teams to design scalable and secure infrastructure.
- Infrastructure & Operations
- Architect and manage multi-cloud infrastructure with AWS and PNAP (PhoenixNAP).
- Design and maintain Nomad and Consul clusters for container orchestration and service discovery.
- Manage Vault and Keycloak for secrets management, identity and access management, and zero-trust security principles.
- Automation & CI/CD
- Own and optimize CI/CD pipelines using GitHub Actions.
- Implement and enforce infrastructure-as-code practices using Terraform and Ansible.
- Automate provisioning, scaling, and monitoring of services to reduce manual operations.
- Observability & Reliability
- Build and maintain observability platforms using Prometheus, Grafana, and Grafana Loki.
- Define and monitor SLIs/SLOs, implement alerting, and ensure proactive system reliability.
- Lead incident response processes, blameless post-mortems, and continuous resiliency improvements.
- Optimize infrastructure for performance, fault tolerance, and cost efficiency.
- Security & Compliance
- Integrate DevSecOps best practices into all stages of the software lifecycle.
- Directly enforce IAM, least privilege, and data protection standards.
- Drive secure infrastructure policies, vulnerability management, and compliance automation.
Requirements/Experience
- Currently pursuing a Bachelor’s or Master’s degree in Computer Science, Information Technology, or a related field.
- Basic understanding of DevOps practices and tools such as Docker, Git, Ansible, and Terraform.
- Familiarity with cloud platforms like AWS, Azure, or Google Cloud is a plus.
- Knowledge of Nomad, Consul, and Vault is a plus.
- Strong problem-solving skills and the ability to learn new technologies quickly.
- Excellent communication skills and a collaborative mindset.
- Eagerness to work in a dynamic and fast-paced environment.
What We Offer You
- Flexible PTO
- Take advantage of quarterly ‘TrackStreet Refresh Days’
- Peer recognition programs and awards
- Ongoing learning opportunities with education reimbursement
- Paid maternity and paternity leave
ABOUT TRACKSTREET
What We Deliver
TrackStreet empowers brands to succeed by ensuring their products are sold through the right partners, in the right channels, and at the right price. Our platform protects brand integrity, optimizes eCommerce, and drives profitable growth in a complex market.
The TrackStreet Vision
To protect and accelerate brand growth through optimized eCommerce channels.
The TrackStreet Mission
To inspire the world to eCommerce better by turning complexity into opportunity.
The TrackStreet Purpose
To solve the most impactful challenges in eCommerce while empowering our people and partners to unlock their full potential and positively impact their communities.
