Replicant is the industry leader in voice AI for customer service since it was founded in 2017. When you dial the customer service number of one of our customers–like AAA or Fanatics – our bot answers the phone. Over 50% of callers do not even need to talk to a human, and they rate the interaction higher than if they did so. We do this with AI that feels human, scales securely, and delivers real business results. We are backed by top tier Silicon Valley investors and growing rapidly. We are based mostly in the SF Bay Area, Toronto, and New York, and much of our team is distributed throughout other parts of the US and Canada.
Joining Replicant means working on technology that makes customer service both better and cheaper, for a gigantic market of millions of potential customers. We solve huge challenges with a small team, so every improvement you will ship makes a huge difference.
We’re looking for a frontend focused Full Stack Software Engineer to join the team! We need someone who excels at building rich and engaging user experiences and can collaborate effectively with team members to refactor code, debug issues, and support a production environment actively used by customers. Your primary focus will be on enhancing our frontend capabilities while also supporting our existing platform and contributing to the backend as needed. In this role, you'll drive the development of intuitive and visually appealing interfaces on a robust and scalable architecture. You’ll work closely with customers and our product and machine learning teams to create powerful tools that enable users to craft delightful AI-powered conversations for callers. Our stack includes TypeScript, React, and Node.js in Kubernetes on GCP.
What You’ll Do
Collaborate closely with product managers, designers, and ML engineers in an agile, iterative environment
Thoughtfully review code and architecture to maintain quality and mentor peers
Participate in regular on-call rotations, monitoring live production systems and quickly resolving issues
Use metrics and your team's collective experience to drive development decisions
Champion best practices and design patterns, shaping a fast-moving culture focused on engineering excellence
What You'll Bring
5+ years of full-stack software engineering experience with demonstrated passion, judgement, and skill in building beautiful, delightful user features
Mastery of modern AI tools for building end-to-end complete features in days, not weeks or months
History of raising the bar for great engineering in your teams, with strong collaboration skills favoring impact over process
Strong communication skills that build trust with teammates and stakeholders
Demonstrated experience designing and implementing quality testing for systems you’ve built, including automated, manual, and AI
Mastery of modern JavaScript/TypeScript and frontend frameworks (React or similar).
Demonstrated familiarity with all of the following:
Design systems or component libraries, such as Material-UI or Bootstrap
CSS preprocessors, such as SASS or LESS
Frontend testing frameworks, such as Vitest or Jest
Accessibility standards (WCAG, ARIA) and building inclusive applications
Bonus points for experience with LLM prompt engineering, Google Cloud Services, and Kubernetes
Enthusiasm for AI, machine learning, or telephony
For all full-time employees, we offer:
🌴 In-person connection that counts: company-wide offsites and smaller team gatherings designed to make remote work feel personal
🖥️ Tech & learning stipend: Conferences, books, courses — interested? We’ll fund them
📍 Remote by design: We’re distributed — no guilt about life events, we trust you to manage your calendar
🏋️ Health & wellness: Flexible vacations, paid sabbatical after 5 years, comprehensive benefits, plus a stipend to support your physical and mental well-being
💸 Compensation that matches your impact: competitive salaries in the company you’re helping to build
📈 Equity with upside: We believe in shared ownership—You’ll own a real piece of a fast-growing AI company
Our Values
Replicant has three core values. It is critical that everyone who joins the team feels excited and moved by these values as every new team member makes an impact on our culture.
Blade Runners: We take ownership and pride to influence the outcomes of our goals. We are successful, and like a Blade Runner, use the tools at our disposal to reach our objectives. We value open and honest communication and proactively seek feedback along the way. We are a company driven to grow and achieve both individually and as a team.
Bread Makers: We are humble and strive toward an egalitarian culture. No task is too big or too small. We work together to achieve our goals and develop our company mission. We believe that the whole is greater than the sum of its parts in everything that we do.
Självdistans (Self-Distance): Självdistans is Swedish for self-distance. It's the ability to critically reflect on oneself and one's relations from an external perspective. With this in mind, we act with objectivity and always remember that we are not our work. There's no perfect science to growing a team or business, but we trust everyone at Replicant to point out our blind spots and humbly admit their own.
Replicant is proud to be an equal opportunity employer. We are committed to fostering an inclusive, diverse and equitable workplace that is built on trust, support and respect. We welcome all individuals and do not discriminate on the basis of gender identity and expression, race, ethnicity, disability, sexual orientation, colour, religion, creed, gender, national origin, age, marital status, pregnancy, sex, citizenship, education, languages spoken or veteran status. Accommodation is available upon request at any point during our recruitment process. If you require an accommodation, please speak to your talent acquisition partner or email us at talent@replicant.ai and we’ll work to meet your needs.
