Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Senior Data Scientist, Finance
We are seeking a Senior Data Scientist to lead high-impact, data-driven initiatives that advance predictive techniques and accelerate decision-making across the organization. This role emphasizes Generative AI (GenAI) and applied machine learning supported by a strong foundation in modern data engineering. The ideal candidate combines scientific rigor with creativity, capable of transforming complex datasets into predictive insights and intelligent agents that directly influence business strategy.
Key Responsibilities
Predictive Modeling & Forecasting
Design, develop, and improve time series models to forecast revenue, customer usage, and renewal rates across customer segments.
Translate manual forecasting processes into scalable, auditable machine learning models that ensure interpretability, accuracy, and compliance.
Generative AI
Data Engineering & Feature Development
Operationalization & Model Lifecycle
Implement MLOps best practices for model deployment, versioning, monitoring, and retraining across production environments.
Contribute to documentation, reproducibility, and governance standards to ensure reliable, auditable, and compliant AI systems.
Cross-Functional Collaboration
Key Qualifications
What Sets You Apart
#LI-Remote
Compensation:
This role has a market-competitive salary with an anticipated base compensation range listed below. Actual salaries will vary depending on a candidate’s experience, qualifications, skills, and location. This role might also be eligible for a commission or performance-based bonus opportunities.
$129,800.00 - $241,200.00
Benefits:
Medical, Dental, and Vision Insurance.
Telehealth coverage
Flexible work schedules and work from home opportunities
Development and career growth opportunities
Open Time Off in addition to 10 paid holidays
401(k) matching program
Adoption Assistance
Fertility treatments
Click here to view a summary overview of our Benefits.
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys® empowers more than 8,000 organizations worldwide to create the best customer and employee experiences. With agentic AI at its core, Genesys Cloud™ is the AI-Powered Experience Orchestration platform that connects people, systems, data and AI across the enterprise. As a result, organizations can drive customer loyalty, growth and retention while increasing operational efficiency and teamwork across human and AI workforces. To learn more, visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process, or are limited in your ability to access or use this online application and need an alternative method for applying, you or someone you know may contact us at reasonable.accommodations@genesys.com.
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Genesys is an equal opportunity employer committed to fairness in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
