ELLKAY started out providing connectivity solutions to laboratories and within a few years, grew to also provide data management solutions to ambulatory organizations. ELLKAY is now a trusted data management partner in five healthcare segments. ELLKAY’s solutions continue to serve laboratories and ambulatory practices and have expanded to empower hospitals and health systems, healthcare IT vendors, ambulatory practices, health plans, and other healthcare organizations with cutting-edge technologies and solutions that drive their growth and interoperability strategies.

Today, ELLKAY remains true to our core values, building strong partner relationships and offering unparalleled service and support while providing innovative, scalable solutions to the challenges our customers face in today’s data-rich world.

ELLKAY's experience, customer-focused approach, and reputation for innovation, speed, and accuracy differentiate ELLKAY as a premier partner for your interoperability needs and data management strategy.

Job Description:

ELLKAY is seeking a Product Manager to own and evolve LKAdapters (also referred to as Runtime, CloudBridge, Bridges, or Adapters), a foundational integration layer that enables EMR connectivity and powers interoperability across the LKOpera platform. Reporting into Product Management, this role is ideal for someone who thrives in API-based, headless products, understands healthcare integration patterns, and enjoys bringing structure, clarity, and quality to complex delivery environments. LKAdapters supports multiple integration methods and underpins critical use cases such as scheduling, patient access, clinical data retrieval, and downstream data feeds.

This role is deeply execution-focused and sits at the intersection of Product, Engineering, and Implementation. The Product Manager is responsible for translating customer, implementation, and platform needs into clear, well-structured backlog items that drive predictable, high-quality delivery of EMR adapters and bridge capabilities.

BASE (First 3–6 Months)

Navigate EMR vendor marketplaces, certification and validation processes, and coordinate subject matter experts to enable access
Assess EMR vendor APIs, interfaces, and integration options on a recurring basis to identify lower-cost or higher-efficiency alternatives or gaps in Bridge capabilities
Improve product documentation including requirements, sales support materials, and release notes

GROWTH (6–12 Months)

Build and maintain EMR vendor relationships to expedite issue resolution and roadmap alignment
Align roadmap and drive expansion of ELLKAY capabilities
Take ownership of the roadmap and product backlog, driving predictable release execution with improved organization, documentation and quality standards

FUTURE (12+ Months)

Explore system and operating models that enable improved automated testing, validation, and deployment of Bridge adapters to influence how EMR integrations are developed, validated, and released at scale.
Position LKAdapters as a differentiated, reliable, and extensible integration layer

Essential Duties & Responsibilities:

Evaluate business cases for new interoperability requests, including EMR integrations and new data exchange capabilities
Bring structure to the Bridge portfolio by organizing epics, features, and stories in alignment with the roadmap
Improve Jira hygiene so work items support release notes, forecasting, and client-facing communication.
Break down epics into well-defined features and Jira stories and standardize requirements, acceptance criteria, and quality expectations
Gather, document, and refine business and technical requirements from clients, implementation staff, and internal stakeholders
Perform initial product analysis to assess requested changes, dependencies, and downstream impact
Partner with Development Leads running daily standups to ensure alignment without disrupting delivery ownership
Drive process improvements and delivery model to reduce ambiguity and delivery risk.
Own backlog ordering to maximize customer and business value in alignment with strategic priorities
Represent customers, implementation teams, and internal stakeholders to Development with clarity and consistency.
Bring new Bridge capabilities forward for executive visibility and approval when required
Work with Marketing on product launches, sales readiness, and go-to-market materials.

Required Experience

Experience with API-based interfacing
Exposure to EMR integrations and adapter-based architectures
Experience in clinical settings and clinical data
Strong command of product ownership practices including backlog management, prioritization, and refinement
Demonstrated ability to write clear, structured, client-appropriate requirements and acceptance criteria
Experience in healthcare IT, interoperability, or integration-focused products
Comfort working with headless, API-based, or platform products
Strong collaboration skills with Engineering, Implementation, and Product teams

Preferred / Differentiating Experience

Experience working in Agile or Kanban delivery models
4+ years of experience as a Product Owner, Product Analyst, or Product Manager in a technical environment
Experience improving delivery hygiene, documentation quality, or release processes
Familiarity with Jira best practices for reporting, forecasting, and release notes
PSPO or similar Product Owner certification
Experience building or managing interoperability or integration platforms
Background in systems engineering or technically complex domains
Experience supporting one or more customer segments: Health Systems, Labs, Payers, EMRs, Data Platforms, or Health IT Vendors
A demonstrated ability to bring order, predictability, and quality to complex delivery environments.

Benefits:

ELLKAY offers a comprehensive and competitive benefit package that starts day one!

Including:

Medical, Dental, and Vision benefits
Employer-paid Life and LTD
401k w/ matching – once eligibility is met
Work/life balance
Paid Volunteer Program
Flexible working hours
Generous FTO
Remote work options
Employee Discounts
Parental Leave

Our awesome culture includes:

Working with talented, collaborative, and friendly people who love what they do
Professional growth within
Innovation environment
On site in HQ Free daily lunches

Additional information

At ELLKAY, we are committed to operating as a hybrid workplace, offering employees flexibility in how they structure their time between in-office and remote work. We recognize the significance of fostering connections, collaboration, and creativity within our office culture and its positive impact on our business. Our philosophy of operating as a hybrid workplace underscores our dedication to enabling employees to tailor work-life balance to their individual preferences. For those who do not live within 40 miles of one of our offices, we are open to considering remote work for candidates whose skills and experience strongly align with the role. While we prioritize a hybrid work environment for most roles, we understand the importance of flexibility and are open to remote work for specific positions and specialized skill sets.

For more information on our company, visit www.ELLKAY.com.

ELLKAY LLC is a Smoke-Free Workplace.

ELLKAY, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

ELLKAY

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