About Us
Employer Direct Healthcare is a healthcare technology company behind Lantern, a digital care platform designed to make it easier for people to find and access high quality, appropriate care. The core problem it tackles is the complexity and friction that often sit between a person and the right treatment, from knowing where to start, to understanding options, to getting timely appointments and support. By combining a guided digital experience with clinical navigation and care coordination, the company aims to help members move through the healthcare system with more clarity and confidence.
The platform is built for employer sponsored healthcare, so its primary customers are employers and the organisations that support employer health benefits, while the day to day users are employees and their dependants. In practice, that means the product has to work for multiple stakeholders at once. Members need an experience that is simple, trustworthy and fast. Employers need evidence that the service improves access and outcomes and is a good use of benefit spend. Provider partners and care teams need workflows that make coordination realistic at scale.
Within the SaaS ecosystem, Employer Direct Healthcare sits at the intersection of B2B2C SaaS and healthcare services. It is software led, but it operates in a highly regulated, high stakes domain where privacy, clinical quality and operational execution matter as much as product features. Teams are likely to work closely across product, engineering, clinical operations, data, security and customer success, with a strong emphasis on reliability, compliance and measurable impact.
People who tend to thrive in this kind of environment include product managers who can balance user needs with employer requirements, engineers comfortable building secure systems that handle sensitive data, and designers who can simplify complex journeys without losing important context. Data and analytics skill sets are also likely to be valued, particularly where they help demonstrate outcomes, improve triage and navigation, or support operational decision making. On the commercial and delivery side, customer success, implementation and account management roles typically suit candidates who can work with benefits leaders and partners, manage change, and translate real world constraints into product feedback.
For job seekers, the appeal is often the combination of mission and practical impact. Helping people get to the right care sooner is tangible work, and it comes with meaningful responsibility. If you like building products that must earn trust, operate safely, and work for a wide range of users, this is the sort of company where attention to detail, empathy and cross functional collaboration tend to be rewarded. It is also a space where learning is constant, because healthcare, benefits and regulation evolve, and the product has to keep up while staying dependable.