About Us
ezCater is a US-based software company focused on making workplace food ordering and catering easier to manage at scale. Its platform brings together the key parts of the process, helping organisations find local food options, place and schedule orders, manage delivery logistics, and handle payment and invoicing in a more controlled way. The underlying problem it tackles is that catering for meetings and events is often fragmented and time-consuming, with lots of manual coordination across teams, suppliers, receipts, and last-minute changes. By centralising ordering and administration, ezCater aims to reduce the operational hassle for workplaces that regularly provide food.
The company primarily serves businesses that order food for employees, meetings, and office events, as well as the people inside those businesses who organise it, such as office managers, executive assistants, workplace experience teams, and finance teams that need consistent spend controls and reporting. On the supply side, the platform also connects to a broad network of restaurants and catering providers, which means the product sits at the intersection of B2B workplace operations and local food fulfilment. For job seekers, that usually translates into a product that has to work well for different user groups, with a strong emphasis on reliability, service quality, and smooth exception handling when real-world delivery constraints come into play.
Within the SaaS ecosystem, ezCater looks like a vertical SaaS and marketplace-style platform with payments and operational workflows at its core. It is not just a simple ordering interface, it also supports business purchasing needs such as invoicing, approvals, and visibility into spend. That combination typically requires mature engineering practices, careful attention to data accuracy, and thoughtful product design, because the customer experience depends on both software and the performance of external providers.
People who thrive at ezCater are likely to enjoy building and improving products that sit close to day-to-day operations. Product managers, software engineers, data and analytics specialists, and designers would be working on flows where usability and trust matter, and where small improvements can remove a lot of friction for customers. There is also likely to be meaningful work for customer-facing roles, such as customer success, account management, and support, given the importance of service quality and long-term relationships with business customers. Experience with B2B SaaS, marketplaces, payments, or operational tooling would be relevant, but so would a pragmatic mindset and an interest in solving real, practical problems.
What may appeal to candidates is the clarity of the mission, helping workplaces run more smoothly, and the chance to work on software that has visible, everyday impact. The domain also tends to encourage cross-functional collaboration, because improving the experience often involves coordination between product, engineering, operations, and customer teams. If you like building dependable systems, improving workflows, and balancing the needs of business users with the realities of fulfilment, ezCater is the kind of SaaS company where that work is central rather than peripheral.