About Us
Lakeside Software is a SaaS company focused on helping organisations understand and improve the performance of their end user computing environments. Its platform is designed to give IT teams clear visibility into what is happening across employee devices and virtual desktops, so they can spot issues early, prioritise fixes based on real impact, and make better decisions about upgrades, configuration changes, and digital workplace initiatives. In practice, this means turning large volumes of device and experience data into insights that help reduce downtime, improve productivity, and support smoother IT operations.
The company primarily serves mid sized to large enterprises that run complex desktop estates, often spread across multiple locations and a mix of physical and virtual environments. Typical users are IT operations, EUC and digital workplace teams, service desk leaders, and those responsible for employee experience and device management. Lakeside’s work is especially relevant for organisations dealing with hybrid working, major OS migrations, virtual desktop deployments, and the ongoing challenge of keeping employee devices reliable and secure at scale.
Within the SaaS ecosystem, Lakeside sits at the intersection of digital employee experience, endpoint analytics, and IT operations intelligence. It is part of the broader tooling stack that helps enterprises manage and measure the day to day reality of work on laptops, desktops, and virtual sessions, complementing service management platforms and endpoint management tools by adding deeper experience and performance insight. If you are interested in products that connect telemetry, analytics, and operational decision making, this is the kind of domain where the value comes from accuracy, trust in the data, and practical outcomes for IT teams.
People who tend to thrive at Lakeside are those who enjoy solving technical, real world problems and can translate complexity into something customers can act on. That includes software engineers working on data intensive systems, cloud and platform engineers, security minded technologists, and product and UX professionals who can make sophisticated insight accessible to busy IT teams. There is also likely to be strong demand for customer facing skills, such as solutions engineering, customer success, and support, where understanding enterprise IT environments and communicating clearly with stakeholders matters as much as the technology itself.
For job seekers, Lakeside may appeal if you want to work on a product that has a direct impact on how people experience technology at work, and where success is measured in fewer disruptions and better performing systems rather than abstract engagement metrics. The environment is likely to suit people who are comfortable with enterprise customers, long lived technical challenges, and the discipline required to build reliable software that can be trusted for operational decisions. If you like the idea of improving everyday work for large numbers of employees by making IT more proactive and data driven, Lakeside’s mission and product focus should feel relevant.