Level AI is a leading provider of advanced artificial intelligence solutions for contact centers, leveraging generative AI and semantic intelligence technologies to enhance customer experience, operational efficiency, and business growth.

Mission and Vision

Level AI's mission is to help businesses build better customer relationships and drive efficiency, productivity, scale, and excellence in sales and customer service.

Company Culture and Values

Level AI operates under several core principles:

• Travel to the Customer: Solve the customer's problems by meeting them where they are and aligning with their agenda.
• Innovate for Customers: Address complex challenges only when they alleviate customer pain points.
• Speed: Maintain agility to enable rapid iterations and responsiveness.
• Be Bold: Set ambitious targets and plans, striving to exceed expectations.
• Bar Raising Hires: Continuously elevate team standards by selecting individuals who align with the company's culture and competencies.
• Create Owners: Foster ownership and accountability, encouraging focused and talented individuals to drive impactful results.

Employee Experience

Employees at Level AI report meaningful impacts in a growing company, with opportunities to expand their knowledge alongside a talented team.

Diversity and Inclusion

Level AI values diversity and seeks individuals who contribute positively to the company's culture.

Benefits and Compensation

While specific details about benefits and compensation are not publicly disclosed, Level AI emphasizes ownership, rewarding individual contributions, and providing opportunities for significant impact within the company.

Career Development

Level AI offers opportunities for growth, encouraging team members to take on substantial projects, work with industry experts, and develop their skills in a fast-paced environment.

Application Process

Prospective candidates can explore open positions across various departments on Level AI's careers page. The company seeks individuals who align with its principles and are passionate about transforming customer experience through AI-driven solutions.