Olo

Olo is a SaaS company that builds software for restaurants and food brands to manage and grow their digital ordering and delivery operations. Its products sit at the point where a customer places an order, a restaurant fulfils it, and the business needs to keep the experience consistent across channels. In practice, that means helping restaurant groups handle online ordering, delivery integration, and the operational workflows that sit behind high order volumes, while also supporting the data and reliability requirements that come with taking payments and routing orders accurately.

The company primarily serves multi site restaurant brands and enterprise foodservice operators that need more than a basic ordering page. These customers typically run complex menus, different locations, and multiple fulfilment options, and they care about uptime, speed, and a smooth handoff between digital ordering and in store operations. Olo’s software is aimed at organisations where digital ordering is a core part of revenue and customer experience, not an add on.

Within the SaaS ecosystem, Olo operates in the restaurant technology space, with a focus on the infrastructure layer that powers ordering and delivery rather than consumer facing marketplace apps. That positioning usually implies a platform mindset, integrations with third party services, and a strong emphasis on security, resilience, and scalable systems. If you are interested in how software connects real world operations with online customer journeys, this is the kind of domain where small improvements can have clear, measurable impact.

People who tend to thrive in a company like Olo often enjoy working on distributed systems, APIs, integrations, payments adjacent workflows, and data intensive products, alongside the product and customer teams that translate restaurant operations into software. Engineering, product management, design, data, customer success, implementation, and solutions oriented roles are all likely to be important, particularly for candidates who are comfortable balancing technical depth with the realities of operational customers and busy service environments.

For job seekers, the appeal is often the combination of a well defined industry problem and the responsibility that comes with powering high volume commerce. Working at Olo is likely to suit someone who values clarity, reliability, and customer impact, and who is motivated by building software that has to work consistently during peak trading hours. If you like complex integration work, pragmatic product decisions, and collaborating across disciplines to support large customers, Olo is the type of SaaS business where those strengths are typically valued.