About Us
PandaDoc is a SaaS company that helps organisations create, send, track, and sign business documents digitally. Its platform is geared towards the parts of work that often slow teams down, such as preparing proposals, quotes, contracts, and other customer facing paperwork, then collecting approvals and signatures and keeping everything organised. By bringing document creation, collaboration, and eSignature into one workflow, PandaDoc aims to reduce manual handoffs, cut down errors from copying and pasting between tools, and make it easier to see where a document sits in the approval or signing process.
The product is primarily used by teams that handle high volumes of commercial documents, particularly sales, customer success, HR, and legal or operations functions within small to mid sized businesses and larger organisations. You can infer from its focus on templates, approvals, and integrations that it is designed for companies that want repeatable processes and consistent branding, as well as leaders who care about visibility into deal progress and turnaround time. It also appears well suited to distributed teams, where documents need to be reviewed and signed across different locations and time zones.
Within the SaaS ecosystem, PandaDoc sits at the intersection of eSignature, document automation, and revenue workflow tooling. It competes in a space that includes standalone eSignature providers and broader sales enablement or contract lifecycle solutions, but it differentiates itself by emphasising end to end document workflows rather than signing alone. Because these workflows often connect to CRMs, payment tools, and other business systems, the product naturally lives in an integration heavy environment where reliability, security, and a smooth user experience matter.
From a careers perspective, PandaDoc is likely to suit people who enjoy building and supporting a product that is both user friendly and operationally critical. Product, engineering, and design roles will tend to involve balancing ease of use with complex requirements like permissions, audit trails, and scalable document handling. Data, analytics, and customer facing roles can have a clear line of sight to outcomes, for example improving conversion rates, shortening sales cycles, or reducing administrative load for customers. Given the nature of digital agreements, teams working in security, compliance, privacy, and platform reliability are also likely to find the domain meaningful and challenging.
What may appeal to job seekers is the clarity of the problem space and the breadth of users touched by the product. Document workflows are universal across industries, but the day to day work is still product led, with plenty of scope for iteration, experimentation, and cross functional collaboration. If you like building software that sits close to revenue and customer operations, and you value work that combines technical depth with practical impact, PandaDoc is the kind of company where those strengths can translate well.