ScaleOps is redefining autonomous cloud and AI infrastructure. We're on a mission to free DevOps and platform engineers from manual resource management so they can focus on innovation, not tuning resources. The results: maximized performance and a reduction of cloud costs by up to 80%.

As the category leader in Autonomous Cloud and AI Infrastructure Resource Management, we're trusted by leading enterprises including Adobe, Wiz, Epic Games, Northwestern Mutual, Coinbase, DocuSign, and Fortune 100 companies to autonomously manage their most critical production environments.

Backed by Insight Partners, Lightspeed Venture Partners, and other leading VCs with over $210M in funding, ScaleOps is the leading player in a massive and growing market. We are building the autonomous infrastructure management platform that will power the next decade of enterprise compute.

What You’ll Be Doing

We’re looking for our first Director of Product to define and lead product at ScaleOps. You’ll start hands-on, owning the roadmap and working side by side with Engineering, Design, and customers. As the company grows, you’ll build and lead the product organization. This is a foundational role: you’ll set the product vision, the way we make decisions, and the bar for product excellence across the company.

Define and own the product vision, strategy, and multi-quarter roadmap for the platform, in close partnership with the CEO, the VP R&D, and the leadership team.
Lead customer discovery: build direct relationships with key customers and design partners, and turn what you learn into product direction.
Translate customer needs, technical constraints, and business goals into clear priorities and well-scoped features that solve hard problems for DevOps, SRE, and platform teams.
Personally own a strategic domain, from discovery through spec to delivery, until the team grows and domains can be handed off.
Build the product function from zero: planning cycles, prioritization frameworks, specs, launch processes, and ways of working with Engineering, Design, Sales, and Customer Success.
Define and track product KPIs, from adoption and retention to customer impact, and use them to drive decisions.
Hire, mentor, and grow product managers as the team scales, and define what great product management looks like at ScaleOps.
Own competitive and market intelligence, and stay ahead of trends in Kubernetes, cloud infrastructure, and FinOps.
Represent product externally with customers, partners, and the market, and internally with company leadership.

What You’ll Bring

6+ years of product management experience in B2B SaaS, with significant ownership of strategy and roadmap.
Experience leading products or people (2+ years), or clear readiness to step into that.
Experience with infrastructure platforms, developer tools, or DevOps products.
Technical depth to earn the trust of engineering-heavy teams and dig into architecture trade-offs.
Proven ability to set direction and influence at the executive level.
Experience building processes and ways of working from scratch, ideally in an early or growth-stage company.
A desire to build and lead a team over time, whether or not you’ve done it formally yet.
Strong ownership mindset, bias to action, and comfort with ambiguity.
Excellent written and spoken English.
Passion for solving complex technical problems and delivering real customer value.

ScaleOps

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