Shepherd

Shepherd is an insurance technology company focused on commercial insurance, with a particular emphasis on the construction and contracting space. Its core aim is to make it easier for businesses to understand, buy, and manage the cover they need, while reducing the back and forth that often comes with traditional insurance processes. From a job seeker’s perspective, the problem Shepherd is tackling is practical and high impact, helping companies stay compliant, protect projects, and keep work moving without insurance becoming a constant operational bottleneck.

The company serves business customers rather than consumers, typically firms that need commercial policies and ongoing support as their work changes over time. Based on its positioning, Shepherd appears geared towards customers who value speed, clarity, and dependable service, especially in industries where insurance requirements can be complex and time sensitive. That usually means working with decision makers such as business owners, operations leaders, and finance teams, as well as people on the ground who need proof of insurance and certificates handled quickly.

Within the SaaS ecosystem, Shepherd sits at the intersection of fintech and vertical software, applying software thinking to a regulated, service heavy domain. The product and platform side is likely designed to streamline quoting, policy management, renewals, and documentation, while still recognising that commercial insurance often needs expert guidance. If you are interested in building software that supports real world workflows, integrates with third party systems, and has to be reliable and compliant, this is the kind of environment where those constraints are part of the job, not an afterthought.

People who tend to thrive in companies like Shepherd include engineers who enjoy working on data rich systems and operational tooling, product managers who can translate industry complexity into clear user journeys, and designers who can simplify dense information without losing accuracy. There is also likely strong demand for insurance and customer operations talent, including account management, underwriting adjacent roles, and support functions that combine empathy with process discipline. Across functions, comfort with regulated environments, attention to detail, and a willingness to collaborate closely between software and service teams are usually important.

What may appeal to candidates is the chance to work on a mission that is straightforward and tangible, improving how essential business insurance is delivered and managed. Insurance is not always glamorous, but it touches real businesses and real livelihoods, and there is plenty of room to modernise how work gets done. If you like solving concrete problems, working with customers who have urgent needs, and building systems that have to be both user friendly and operationally robust, Shepherd is likely to feel like a purposeful place to build your career.