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Sona is a SaaS company focused on helping organisations understand and improve how they attract, convert and retain users online. From its positioning, the product appears to sit in the analytics and optimisation space, giving teams clearer visibility into what is happening across their digital journeys and where performance is being lost. The underlying problem it tackles is familiar to many modern businesses, data is often fragmented across tools and teams, which makes it hard to turn activity into confident decisions. Sona’s value, as implied by its messaging, is to bring that insight closer to the people responsible for growth, product and customer experience so they can act on it.

The company seems best suited to customers who run digital products or online acquisition, likely including SaaS businesses and other internet based companies that depend on measurable user journeys. These are typically teams that care about attribution, conversion, retention and the overall quality of their customer funnel, and who need reporting they can trust without spending excessive time stitching together spreadsheets or dashboards. If you have worked in environments where marketing, product and data teams need a shared view of performance, you will recognise the sort of use case Sona is aiming to support.

Within the SaaS ecosystem, Sona sits alongside product analytics, marketing analytics and data tooling, with an emphasis on turning behavioural and performance data into practical decisions. That places it in a competitive, fast moving category where expectations around data quality, privacy, integrations and usability are high. Companies in this space often need to balance technical depth with a product experience that is accessible to non specialists, and they tend to evolve quickly as customer needs and platform constraints change.

For job seekers, Sona is likely to suit people who enjoy building and improving data driven products, and who are comfortable working across disciplines. Product minded engineers, data engineers, analysts, and full stack developers who can think about instrumentation, pipelines, modelling and front end presentation may thrive, as will product managers and designers who can translate complex workflows into clear experiences. Customer facing roles, such as solutions engineering, customer success and technical support, are also typically important in this kind of company, because customers often need help implementing tracking correctly and interpreting results in a way that fits their business.

What may appeal about working at Sona is the chance to operate close to the core of how modern SaaS companies grow, with a product that touches multiple teams at a customer. That usually creates a working environment where you learn quickly, get exposure to real business problems, and have to collaborate tightly across engineering, product and go to market. If you like ownership, iterating based on user feedback, and solving practical problems around data and decision making, Sona is the sort of company where those strengths are likely to be valued.

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