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Udemy is an online learning platform that helps people and organisations build practical skills through on demand courses. The core problem it addresses is access to relevant training at scale, whether that is an individual trying to learn a new tool for work, or a business looking to support employee development across teams and locations. The platform brings together a large catalogue of courses and a delivery experience designed for self paced learning, with features that help learners discover content, track progress, and keep learning over time.

Udemy serves two broad audiences. On one side are individual learners who purchase courses to upskill, reskill, or explore new interests, often in areas such as software development, data, design, product, business, and personal development. On the other side are organisations using Udemy Business, which focuses on workplace learning and typically involves curated content, administration capabilities, and reporting that helps L and D teams understand usage and outcomes. This mix of consumer and business users means the company has to balance a marketplace style learning experience with the expectations of enterprise customers around governance, reliability, and measurable value.

Within the SaaS ecosystem, Udemy sits at the intersection of edtech, content platforms, and enterprise software. It operates a two sided model that connects instructors who create courses with learners who consume them, while also offering a subscription style product for companies. That combination tends to create interesting product and technical challenges, such as search and discovery, recommendations, payments, content quality and trust, learning analytics, and platform integrity. It also implies a strong focus on global reach, localisation, and operating at high traffic volumes.

People who thrive at Udemy are likely to be those who enjoy working on products used by a wide range of customers, from individual learners to large organisations. Software engineers, data scientists and analysts, product managers, designers, and researchers will find scope in areas like personalisation, experimentation, platform performance, and building tools that support instructors and enterprise admins. Given the nature of online learning, there is also room for skills in content operations, trust and safety, customer support, sales, partnerships, and learning and development, particularly for roles tied to the business offering.

For job seekers, Udemy can appeal if you are motivated by work that has a clear connection to education and career outcomes, and if you like environments where product decisions are shaped by both user experience and commercial considerations. The company’s scale and established platform suggest opportunities to work on mature systems, improve core journeys, and contribute to long term platform evolution rather than only early stage experimentation. At the same time, the breadth of the catalogue and the needs of enterprise customers mean there is ongoing change, with plenty of scope for teams to improve how learning is discovered, delivered, and measured.