Workato

Workato is a SaaS company that builds software for automating work across business applications and data. In many organisations, important processes end up split across tools such as CRM, finance systems, HR platforms, data warehouses, ticketing tools, and bespoke internal services. Workato’s platform is designed to connect these systems, move data between them reliably, and orchestrate end to end workflows so teams spend less time on manual handoffs, duplicate data entry, and brittle one off scripts.

The company primarily serves mid sized and enterprise customers that run a large number of cloud applications and need integration and automation at scale. Typical users include IT and engineering teams responsible for integration, security, and platform reliability, as well as operations focused teams in functions like sales, marketing, finance, people, and customer support who want to improve how work flows through their tools. The platform’s appeal is that it aims to support both technical builders who need control and governance, and business users who want to automate common processes without waiting in a long development queue.

Within the SaaS ecosystem, Workato sits in the integration platform as a service and automation category, often adjacent to data integration, API management, and workflow tools. Companies in this space tend to be deeply embedded in customers’ core systems, which means the product has to be dependable, secure, and scalable. It also means there is a strong emphasis on connectors, APIs, data quality, monitoring, and administration, alongside a user experience that makes complex automation approachable.

People who thrive at Workato are likely to enjoy building and operating a platform product where reliability and trust matter. Engineering roles may span distributed systems, integrations, backend services, cloud infrastructure, security, and developer experience. Product and design work often involves balancing ease of use with powerful capabilities, and translating real operational needs into features that work across many industries and tech stacks. Customer facing roles, including solutions engineering, customer success, and support, typically suit people who like problem solving with real systems, can communicate clearly with both technical and non technical stakeholders, and are comfortable working with a broad range of SaaS tools.

For job seekers, Workato can be appealing if you want to work on software that sits at the centre of how modern businesses run, where small improvements can remove a lot of friction for customers. The environment is likely to reward curiosity about how different teams operate, attention to detail, and a practical mindset about shipping features that are secure and robust. If you like the idea of helping organisations automate repetitive work while keeping governance and reliability in mind, it is the kind of company where that focus is central to the product and to day to day work.