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About Us

Zinier is a SaaS company focused on helping organisations run and improve field operations. Its platform is designed to support the end to end work that happens outside the office, such as assigning jobs, guiding technicians through tasks, capturing the right data on site, and keeping customers and internal teams informed. The underlying problem it tackles is the complexity and inconsistency of field service delivery, where work is often spread across people, locations, devices, and legacy systems, and where delays or errors can quickly affect customer experience and operational cost.

The company’s customers are typically businesses that rely on field teams to install, maintain, inspect, or repair assets and services. That often includes sectors like telecoms, utilities, energy, and other asset heavy or service intensive industries where compliance, service levels, and workforce productivity matter. Users are likely to range from field technicians and supervisors to operations leaders and customer support teams who need a reliable view of work in progress and outcomes.

Within the SaaS ecosystem, Zinier sits in the field service management and workforce operations space, with an emphasis on connecting frontline execution to back office systems and processes. Job seekers can expect a product that needs to integrate with customer environments, handle real world operational constraints, and deliver a good mobile experience for people working on the move. That tends to create a mix of product challenges, including workflow design, data quality, integrations, and user adoption across varied roles.

People who thrive at Zinier are likely to be those who enjoy solving practical problems with software and who are comfortable working close to operational use cases rather than purely digital ones. Product managers and designers will benefit from an interest in complex workflows and user journeys that span office and field contexts. Engineers may find the work appealing if they like building scalable SaaS platforms, mobile first experiences, and integration friendly systems. Customer facing roles, such as implementation, solutions engineering, and customer success, will suit people who can translate business processes into configured software, manage stakeholders, and support change in large operational teams.

For candidates considering Zinier, the appeal is likely to come from working on software that has visible impact on how essential services are delivered, and from the variety that comes with serving operationally complex customers. It is the kind of environment where curiosity about how work gets done in the real world, a willingness to collaborate across functions, and a practical approach to problem solving can make a difference, especially when helping customers modernise field operations and adopt new ways of working.