Hiring Freshers& Experience for Customer Service Representative (International Voice Process): Retail & Banking Account.
Interview Timing: walk-in only between 9.00AM-12.00PM
- Provide customer support and resolve customer queries via call.
- Build credibility and trust with the customers by empathizing with their problem in words, proactively understanding their needs and responding promptly thereby obtaining high quality/ Customer Satisfaction (CSAT) scores for the work you performed.
- Research, Diagnose, troubleshoot and identify solutions to resolve customer issues.
- Candidate should be flexible to work in 24*7 environments (US Shift).
Key Qualifications & Skills Required:
- Freshers to 3yrs of experience with Customer Support Experience in an International Voice Process.
- The candidate should have excellent command over English - fluency in spoken English, customer service skills and high energy levels.
- Candidates who have experience into domestic Voice Process can be considered as freshers.
Benefits:
- Performance based incentives
- Incredible growth opportunities from internal IJPs
- Regular Rewards and Recognition Program
- Monthly Employee Engagement Activities.
- Free two-way transportation within 25km radius from Bellandur Eco space.
- Free Medical Insurance
- Night Shift allowance.
Requirements:
- High school Graduate (12th Grade)
- Flexible with rotational shift & Graveyard shift.
- Immediate joiner
- International voice experience would be an added advantage.
- Fully Vaccinated (2nd Dose)
- Should be located within 25km from the office location.
