Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate growth by delivering empathetic, personalized experiences at scale to drive customer loyalty, workforce engagement, efficiency and operational improvements.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
We have a great new opportunity for someone early in their career to join our Knowledge development team based in Budapest, Hungary.
As a Junior Software Engineer at Genesys, you will be joining a collaborative global team of like-minded people who thrive on technical problem solving and relish design challenges. Working in an agile team environment, our teams are full-stack, with capabilities to deliver full features across frontend, backend, eventing, and storage layers. Genesys software engineers think through implementation details of scale, security and usability.
You will be part of a team building new features, ensuring scalability and availability of the entire platform and delivering high-quality code. We write code in Java/Python/JavaScript/TypeScript/Angular, so you will mainly get to learn and gain experience with these technologies.
Responsibilities:
• Take part in designing scalable and high-availability cloud-based systems, state of the art web apps
• Learn AWS technologies and what a microservices architecture is
• Understand principles of continuous integration of software and follow currently established patterns
• Help execute upon our quality strategy: learn different levels of automated software testing and use them
• Exchange ideas and knowledge with other engineers about solutions to software engineering problems
• Learn and work with a top-notch tech stack, including AWS. You’ll surely make use of the knowledge gained here, whatever your next step may be.
• Work closely with a team of talented people and a dedicated mentor
• Get to know the global leader in cloud customer experience and contact center solutions
• Be part of something that has never been done: contribute to the creation of a new software category to help our partners deliver empathetic and hyper personalized customer experiences
• Learn what it means to take ownership, how an agile development team works and how to communicate transparently
Requirements:
• Knowledge of software engineering and programming languages (e.g. Java, JavaScript or Python) - backend with some frontend
• Be a fast and eager learner
• Strong analytical, critical thinking
• Good written and verbal communication skills in English
Nice to have:
• Previous work experience with Java and/or AWS lambda
#LI-MC1
If a Genesys employee referred you, please use the link they sent you to apply.
About Genesys:
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. As the trusted platform that is born in the cloud, Genesys Cloud helps organizations accelerate growth by enabling them to differentiate with the right customer experience at the right time, while driving stronger workforce engagement, efficiency and operational improvements. Visit www.genesys.com.
Reasonable Accommodations:
If you require a reasonable accommodation to complete any part of the application process or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you or someone you know may reach out to HR@genesys.com. You can expect a response from someone within 24-48 hours. To ensure we set you up with the best reasonable accommodation, please provide them the following information: first and last name, country of residence, the job ID(s) or (titles) of the positions you would like to apply, and the specific reasonable accommodation(s) or modification(s) you are requesting.
This email is designed to assist job seekers who seek reasonable accommodation for the application process. Messages sent for non-accommodation-related issues, such as following up on an application or submitting a resume, may not receive a response.
Genesys is an equal opportunity employer committed to equity in the workplace. We evaluate qualified applicants without regard to race, color, age, religion, sex, sexual orientation, gender identity or expression, marital status, domestic partner status, national origin, genetics, disability, military and veteran status, and other protected characteristics.
Please note that recruiters will never ask for sensitive personal or financial information during the application phase.
