Build the future of the AI Data Cloud. Join the Snowflake team.
As an ‘Sr. Business Systems Analyst - Enterprise Applications’ at Snowflake, you will be a critical bridge between our business stakeholders (including Legal, Procurement, Sales, Sales Engineering, and Executives) and our IT development teams. You'll translate complex business needs into effective technical solutions, design robust processes using your expertise, and ensure the successful delivery, testing, and adoption of enterprise applications that drive Snowflake's rapidly scaling operations.
WHAT YOU'LL DO:
Act as a key liaison: Effectively translate business requirements into clear technical specifications and functional designs.
Drive the SDLC: Collaborate actively with stakeholders throughout all project phases:
Planning: Define project scope, articulate business needs, and establish high-level requirements.
Requirements: Elicit, analyze, document, and validate detailed business, functional, and non-functional requirements.
Design: Partner with technical teams to ensure proposed solutions meet business objectives.
Implementation: Support development and configuration, ensuring alignment with documented requirements. Configure workflow automations, particularly on the Elementum platform, to optimize business processes.
Testing: Develop comprehensive test plans and test cases, lead user acceptance testing (UAT), and ensure solution quality.
Deployment: Assist with smooth deployment planning, execution, and post-launch support.
Maintenance: Analyze production issues, propose effective solutions, and support ongoing system enhancements.
Collaborate and Learn: Work closely with senior team members to deepen your expertise in enterprise platforms and established business analysis/development methodologies.
Manage Priorities: Effectively manage and prioritize a backlog of enhancement requests and bug fixes.
Document Solutions: Create and maintain clear documentation, including process flows, configuration guides, and training materials.
Foster Teamwork: Actively contribute to a collaborative, innovative, and supportive team environment.
Stay Current: Keep informed about the latest trends in enterprise applications and relevant technologies.
Support Data-Driven Decisions: Assist in developing and analyzing metrics and reports related to application usage and process efficiency.
WHAT YOU'LL NEED (QUALIFICATIONS):
Bachelor's degree in Business Administration, Information Technology, Computer Science, or a related field (or equivalent practical experience).
Minimum of 4+ years of direct experience as a Business Systems Analyst focused on enterprise applications within a corporate environment.
Proven BSA Skills: Demonstrated ability to elicit, analyze, document, and validate requirements across the full Software Development Life Cycle (SDLC).
Analytical & Problem-Solving: Strong analytical, troubleshooting, and problem-solving capabilities with meticulous attention to detail.
Communication & Collaboration: Excellent communication and interpersonal skills, adept at interacting effectively with both technical and non-technical audiences, from end-users to executives. Proven ability to build relationships and collaborate within cross-functional teams.
Technical Aptitude: Foundational understanding of workflow automation concepts. Ability to learn new platforms and technologies quickly. Deep understanding of software testing principles and practices.
Platform Configuration Experience: Hands-on experience configuring enterprise applications; specific experience with Elementum workflow automation is highly desired.
Work Ethic: Proactive, goal-oriented, and adaptable to changing requirements. Ability to work independently and contribute effectively within a team structure.
Customer Focus: Strong commitment to delivering high-quality solutions and excellent customer service.
Project Management: Familiarity with Agile/Scrum methodologies is preferred.
BONUS POINTS FOR:
Experience with Smartsheet.
Experience related to custom application development processes.
Experience with the ServiceNow platform.
Exposure to Legal Operations processes or systems.
UI/UX experience, including creating mockups (e.g., using Figma).
WHY JOIN SNOWFLAKE?
This is a unique opportunity to play a key role in scaling the systems that support a category-defining, hyper-growth company. If you're passionate about solving complex problems and making a tangible impact, apply today!
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
