Who we are is what we do.
Deel is the all-in-one payroll and HR platform for global teams. Our vision is to unlock global opportunity for every person, team, and business. Built for the way the world works today, Deel combines HRIS, payroll, compliance, benefits, performance, and equipment management into one seamless platform. With AI-powered tools and a fully owned payroll infrastructure, Deel supports every worker type in 100+ countries—helping businesses scale smarter, faster, and more compliantly.
Among the largest globally distributed companies in the world, our team of 5,000 spans more than 100 countries, speaks 74 languages, and brings a connected and dynamic culture that drives continuous learning and innovation for our customers.
Why should you be part of our success story?
As the fastest-growing Software as a Service (SaaS) company in history, Deel is transforming how global talent connects with world-class companies – breaking down borders that have traditionally limited both hiring and career opportunities. We're not just building software; we're creating the infrastructure for the future of work, enabling a more diverse and inclusive global economy. In 2024 alone, we paid $11.2 billion to workers in nearly 100 currencies and provided healthcare and benefits to workers in 109 countries—ensuring people get paid and protected, no matter where they are.
Our momentum is reflected in our achievements and customer satisfaction: CNBC Disruptor 50, Forbes Cloud 100, Deloitte Fast 500, and repeated recognition on Y Combinator’s top companies list – all while maintaining a 4.83 average rating from 15,000 reviews across G2, Trustpilot, Captera, Apple and Google.
Your experience at Deel will be a career accelerator. At the forefront of the global work revolution, you'll tackle complex challenges that impact millions of people's working lives. With our momentum—backed by a $12 billion valuation and $800 million in Annual Recurring Revenue (ARR) in just over five years—you'll drive meaningful impact while building expertise that makes you a sought-after leader in the transformation of global work.
About the Role
We're looking for a Senior Product Operations Manager to join our fast-moving, cross-functional group focused on driving customer acquisition, activation, and expansion. This role sits at the intersection of the Growth Acquisition & Expansion, Notifications and Sales tools teams, helping turn strategy into execution by operationalizing experiments, streamlining internal tools, and enabling product-led growth at scale. You’ll work closely with product managers, marketers, data analysts, and sales teams to ensure smooth rollouts, track performance of A/B tests, and uncover insights that drive upsell and cross-sell opportunities.
Your mission is to help deliver a frictionless customer journey—from first touch to product adoption and expansion—by improving time-to-value, enabling personalization at scale, and supporting data-driven decisions. Whether it's launching in-product onboarding flows, supporting lifecycle campaigns, or coordinating compliance intelligence tools, you’ll play a critical role in ensuring our growth strategies are executed flawlessly and continuously optimized for impact. If you're highly organized, outcome-oriented, and excited to turn operational complexity into business growth, we'd love to meet you.
About the Teams
Growth Team
The Growth team plays a critical role in driving the company’s top-line performance by focusing on lead generation, upselling, and cross-selling initiatives. Operating at the intersection of Product, Marketing, and Sales, the team is tasked with uncovering scalable revenue opportunities and optimizing customer acquisition strategies. We're seeking a strategic, product-minded operator who can uncover insights, connect cross-functional dots, and help us unlock our next phase of revenue growth.
Notifications Team
The Notifications team is responsible for ensuring seamless, impactful communication with our users across multiple channels, with a primary focus on email delivery. This team owns and optimizes the internal delivery infrastructure that powers our outbound communications, striving to deliver the right message at the right time with exceptional reliability and user experience. A key partner to both product and customer engagement functions, the team governs the effectiveness of our messaging strategy. This is a foundational function that enables us to maintain strong, value-driven connections with our user base.
Go-to-Market (GTM) Team
The Go-to-Market team empowers our Sales organization to operate with speed, precision, and confidence. By centralizing key operational workflows and maintaining our cutting-edge demo environment, the GTM team enables Sales to focus on what they do best—converting leads into long-term customers. They ensure our frontline teams are equipped with the tools, insights, and streamlined processes they need to deliver impactful client experiences and compelling product walkthroughs.
What You’ll Do
As a Senior Product Operations Manger, you will:
Lead large-scale cross-functional projects focused on product improvement, innovation, and enhancing user experience.
Collect, quantify, and prioritize product-related challenges for consideration by our product and engineering teams in future development.
Seek information and contribute to the building and shaping of our product, solving conceptual problems along the way.
Drive major company launches and global rollouts, ensuring successful product deployments.
Dive deep into data and analyze user feedback to derive insights that drive continuous product improvements.
Identify root causes of issues and develop effective solutions to address them.
Design and implement complex operational systems and processes to optimize product operations.
Qualifications
Minimum of 5-7 years of experience in product operations, product management, or a closely related operational role working closely with product and engineering teams.
Passion for delivering exceptional user experiences and a proven ability to develop a deep understanding of complex products and their various use cases.
Proficiency in data analysis, extracting meaningful insights, and utilizing them to drive product enhancements.
Ability to empathize with user problems, understanding pain points and needs to effectively shape product decisions.
Strong multitasking skills with the ability to manage multiple priorities simultaneously.
Problem-focused and solutions-oriented mindset with exceptional attention to detail and a hands-on approach to getting things done.
General technical knowledge of software development processes and systems (experience in designing and building payment systems is a significant advantage).
Proficiency with BI tools (SQL, Looker, Snowflake, Datadog, Excel/Sheets) and excellent presentation skills.
Total Rewards
Our workforce deserves fair and competitive pay that meets them where they are. With scalable benefits, rewards, and perks, our total rewards programs reflect our commitment to inclusivity and access for all.
Some things you’ll enjoy
Stock grant opportunities dependent on your role, employment status and location
Additional perks and benefits based on your employment status and country
The flexibility of remote work, including optional WeWork access
At Deel, we’re an equal-opportunity employer that values diversity and positively encourage applications from suitably qualified and eligible candidates regardless of race, religion, sex, national origin, gender, sexual orientation, age, marital status, veteran status, disability status, pregnancy or maternity or other applicable legally protected characteristics.
Unless otherwise agreed, we will communicate with job applicants using Deel-specific emails, which include @deel.com and other acquired company emails like @payspace.com and @paygroup.com. You can view the most up-to-date job listings at Deel by visitingour careers page.
Deel is an equal-opportunity employer and is committed to cultivating a diverse and inclusive workplace that reflects different abilities, backgrounds, beliefs, experiences, identities and perspectives.
Deel will provide accommodation on request throughout the recruitment, selection and assessment process for applicants with disabilities. If you require accommodation, please inform our Talent Acquisition Team at recruiting@deel.com of the nature of the accommodation that you may require, to ensure your equal participation.
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