Inside Sales Representative

Wrike • Costa Rica • 4d ago

Ready to become a Wriker?

We are looking for a driven and passionate Inbound Sales Rep to join Wrike! You will establish relationships and engage with clients to find new opportunities to expand the Wrike product. If you are a team player who thrives in a fast-paced environment, we want to talk to you!

More about your team:

The ISR is responsible for driving business on a defined set of accounts that have a current Wrike subscription. The ISR works closely with Account Managers and together work towards a specific booking target. ISR's are responsible for all sets of sales activity both inbound and especially outbound and for understanding customer pain points/challenges to provide/sell the best solution possible.

How You’ll make an impact:

Analyze customer personas and target audience demographics in current accounts to generate leads and identify expansion (cross-sell) opportunities
Understand buyer personas and market needs within existing accounts to tailor communication effectively by adopting a solution-selling approach
Perform research on competitors, consumer behavior, market trends, product developments, and lead acquisition methods to inform strategy and identify opportunities for cross-selling
Identify new prospects within existing customer accounts by analyzing business workflows and leveraging insights from customer interactions to discover potential sales opportunities
Collaborate with Account Managers to develop and execute account strategy, ensuring alignment on goals and approaches to maximize revenue growth within current accounts
Actively seek out additional contacts and decision-makers in existing accounts through channels such as networking, referrals, and research, emphasizing the value of Wrike
Conduct research on prospects and their organizations to personalize outreach via email, phone, and LinkedIn, showcasing how our solutions address specific challenges faced by the account
Utilize tools such as LinkedIn Sales Navigator, Salesloft, and Salesforce to enhance outreach efforts, manage workflow efficiently, and maintain comprehensive records of account activities
Compile lists of potential leads within accounts and contact them with relevant information through a variety of communication channels, focusing on solution selling
Assess the suitability of potential opportunities within accounts by understanding their needs, budget, and decision-making processes to ensure alignment with our solutions
Persuade prospects within current accounts to engage in calls or meetings with a Wrike Account Manager through targeted outreach strategies, including solution-focused and tailored email campaigns
Qualify new opportunities within accounts to improve conversion rates and route qualified opportunities to the appropriate Account Manager, emphasizing how our solutions meet account-specific needs
Partner with sales teams, including other ISRs, Senior Sales Executives, and Marketing, to refine and perfect account-specific messaging, aligning with business workflows needs and solution selling

You will achieve your best if you have:

1-2+ years of successful sales experience (Tech/SaaS Preferred)

You will stand out with:

Experience handling the full sales cycle from qualification to close
Experience handling customer relationships and using those relationships to expand business
Experience with solution selling
Outbound sales calling experience
Experiencing filtering through a large number of inbound leads/trials, and promptly following up on those leads
Ability to conduct end-user demonstrations over video conferencing/zoom

Perks of working at Wrike

At Wrike, our people drive our success. Join a community of over 900 innovative Wrikers, trusted by 20,000+ businesses worldwide, and experience benefits designed to empower every aspect of your life.

Empowered Living:

Comprehensive Health Coverage: Enjoy medical, dental, and employer-paid vision insurance.
Security & Support: Benefit from life insurance and employer-paid short- and long-term disability.
Financial Well-Being: Build your future with our 401(k) plan featuring an employer match along with FSA/HSA benefits.

Nurturing New Beginnings:

Generous Parental Leave: Cherish every moment with 18 weeks of leave for birth mothers and 4 weeks for non-birth parents.
Community Connections: Engage with our vibrant Wrike Employee Resource Communities (WERC) to connect, grow, and thrive.

Work & Life Enrichment:

Flexible Time Off: Our flexible time off (FTO) policy empowers you to balance work, personal matters, and well-being on your own schedule.
Home Office Support: Enjoy a $500 Working-from-Home stipend to create a comfortable and productive home office.
Celebration & Service: Enjoy 11 paid holidays and 2 volunteer days to rest, recharge, and give back.

Global Impact:

Join a team recognized worldwide for leading by example and delivering collaborative work management solutions that empower businesses across the globe.