At CrowdStrike, our Pre Sales Engineers provide the technical knowledge, experience and understanding to allow existing and new customers and partners to gain maximum value from our technology, from building world-class Security Operation Centres to acute post-breach response. The Pre Sales Manager leads this team, providing inspiration, guidance, training, development and assistance to drive the business forward.
What You'll Do:
You will be expected to build, develop and retain a strong team in a rapidly growing and evolving company. You’ll undoubtedly be required to recruit new team members to support the company growth, so you will need both a strong industry network and an excellent ability to work hand in hand with our recruitment team. However, you’ll also need to build from within, helping SEs in your team raise and refine their skills, implementing training programs and mentoring across the team.
Your partners will be the Regional Directors of Sales for Nordics. You will need to be joined at the hip, planning and executing together on a shared vision. In region you’ll also be partnered with a number of Marketing, Channel and other leaders, each with their own needs. To succeed, you will need to have a set of open, transparent relationships, building on mutual trust with each of these functions.
Building wider relationships is also going to be key; Pre Sales can’t operate without the Post Sales team, so you will also be working with the Technical Account Management and Support Managers to ensure a great handover of existing accounts and ongoing management. You will need to have an open dialogue with your peers in our Reseller Partners, SIs, MSSPs, Store Partners and Technical Partners (3rd party vendors etc). Finally, you’ll provide input back to the Product Management, Product Marketing Management and CTO team on future product and service developments your team discovers in the field, especially competitive intelligence.
The technical, commercial, communication and negotiation skills needed to accomplish team goals won’t always be provided by others. While you will spend a lot of time coaching, you will also need to directly involve yourself in the most complex and valuable opportunities. To do this well you will need to bring industry knowledge and experience and the ability and willingness to do the job of a Pre Sales Engineer from time to time. In short, sometimes you just roll up your sleeves and get stuck in.
In addition, you will work alongside Marketing and have opportunities to present at industry conferences and marketing events, promoting the CrowdStrike brand and technology as well as your own capabilities.
What You'll Need:
Pre-sales/technical experience within networking and/or security
Planning and organisational skills
Ability to influence departmental management teams
Proven problem solving skills
Experience in working with channel partners
Experience working in an IT security business
Familiarity with various hacking and exploitation tools and methodologies, common malware families, and Anti-Virus / IDS / IPS evasion techniques
Leadership skills with the ability to prioritize and execute in a methodical and disciplined manner. Set and manage expectations with senior stake-holders and team members
Excellent communication and presentation skills with the ability to present to a variety of external audiences, including being able to interact with senior executives
A willingness to be challenged and a strong desire to learn
Must be prepared to travel to client meetings where necessary
Line management experience, including managing teams remotely
Security certifications, CISSP, CISM, Security+, CEH, etc
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