We are looking for a driven Senior People Operations and Systems Generalist who can be a positive force to manage people data and set a high bar for employee service in our team. This role will play a key part in managing employee requests through our JIRA help desk, completing business processes and data entry in Workday, maintaining data integrity across our people technology, and play a part in compliance related activities for the People Ops team. We’re looking for someone who is passionate about detail and process oriented work and can help us scale our employee core services as Checkr continues to grow. Join us and be a part of a mission-driven company that is passionate about investing in people operations.
What you’ll do
- Uses a deep understanding of Workday to serve as the subject matter expert on development and maintenance of business processes and system enhancements.
- Responsible for accurately entering employee data into Workday and appropriately managing large sets of data for EIB processing.
- Partner with stakeholders in corporate engineering and the people team to roll out enhancements and system configuration requests in Workday
- Provides high quality employee and manager support through our JIRA help desk by responding to various questions, directing employees to the right resources, and representing our company policies and practices.
- Commitment to confidentiality and protection of employee private and/or personal data throughout our people technology.
- Assist in process development or improvement in Workday with a focus on enabling self-service and ability to scale.
- Prepare, review, interpret and analyze a variety of data, information and reports and make recommendations on findings.
- Maintain clear, accurate, and up-to-date process documentation for internal and cross-functional teams.
- Working knowledge of relevant federal and global regulations that impact our work and coordinating compliance requirements.
- Develop and deliver training related to new system enhancements.
- Supports the People function by contributing to ongoing process improvements and holding a high bar for oneself.
- Perform additional People Operations duties and projects as they arise.
What you bring
- Expertise in our people tools including Workday HCM, JIRA Help Desk, Greenhouse, CultureAmp, and more. Additional workday module experience is a plus.
- 5+ years of experience working in People Ops teams at fast-paced, scaling organizations.
- High degree of customer-obsession, with a track record for delivering results, team collaboration and business acumen.
- Experience with broad HR practices and program development that allows you to understand the needs of stakeholders across the People function and beyond.
- Strong HR operational foundation across technology, process design, and employee experience.
- Ability to work “hands-on” and willingness to "roll up your sleeves" to get things done
- Problem solving and critical thinking skills while exercising sound judgment.
- Proven experience handling confidential and sensitive information with the ability to exercise discretion and show good judgment; honesty, integrity, and trust-building behaviors in all dealings is essential and required in this role.
- Excellent verbal, written and interpersonal communication skills required.
- Proven time management skills and project management skills, with the ability to manage a high volume of requests.
- Working knowledge of Google Suite required, especially Google Sheets to include v-lookups, pivot tables, and beyond.
- Ability to work independently and as part of a distributed team, comfortable adapting to change and bringing a sense of resilience to a scaling operations team
What you’ll get
- A fast-paced and collaborative environment
- Learning and development allowance
- Competitive cash and equity compensation and opportunity for advancement
- 100% medical, dental, and vision coverage
- Up to $25K reimbursement for fertility, adoption, and parental planning services
- Flexible PTO policy
- Monthly wellness stipend, home office stipend
At Checkr, we believe a hybrid work environment strengthens collaboration, drives innovation, and encourages connection. Our hub locations are Denver, CO, San Francisco, CA, and Santiago, Chile. Individuals are expected to work from the office 2 to 3 days a week. In-office perks are provided, such as lunch four times a week, a commuter stipend, and an abundance of snacks and beverages.
One of Checkr’s core values is Transparency. To live by that value, we’ve made the decision to disclose salary ranges in all of our job postings. We use geographic cost of labor as an input to develop ranges for our roles and as such, each location where we hire may have a different range. If this role is remote, we have listed the top to the bottom of the possible range, but we will specify the target range for an exact location when you are selected for a recruiting discussion. For more information on our compensation philosophy, see our website.
The base salary range for this role is $126,000 to $148,000 in San Francisco, CA.
Equal Employment Opportunities at Checkr
Checkr is committed to building the best product and company, which requires hiring talented and qualified individuals with a diverse set of perspectives and lived experiences. Checkr believes in hiring people of all backgrounds, including those whose histories are impacted by the justice system in accordance with local, state, and/or federal laws, including the San Francisco’s Fair Chance Ordinance.
