GTM Onboarding Program Manager

Wrike • Prague • 2d ago

Ready to Become a Wriker?

Are you a passionate Enablement professional with experience in the SaaS industry and a strong command of Program Management? Do you thrive in dynamic environments, balancing multiple stakeholders across Sales and Customer Success with ease? If you're driven by impact, growth, and execution at scale—then this opportunity is for you.

About the Global Revenue Enablement Team:

The Global Revenue Enablement team is a high-performing group of experienced professionals dedicated to learning, growth, and excellence. We partner with GTM teams to drive accelerated impact and business outcomes through world-class onboarding and enablement programs. Our values center around openness, collaboration, and a growth mindset. We’re committed to working as a team, challenging each other, and celebrating our collective success. Above all, we love what we do and who we do it with.

How You Will Make an Impact:

As the Global Onboarding Program Manager, you will be responsible for owning, optimizing, and scaling Wrike's global onboarding experience. Your role will ensure that new hires across Sales and Customer Success are set up for success from day one, with a streamlined, engaging, and impactful onboarding journey.

Key Responsibilities

Program Ownership: Own, manage, and continuously evolve the global onboarding program to meet business needs and stakeholder feedback.
Cross-Functional Alignment: Partner with GTM, Product, HR, and Ops to optimize new hire experience for product knowledge, process understanding, and systems proficiency.
Ongoing Evaluation: Conduct regular assessments of the onboarding program to ensure alignment with role-specific competencies and GTM goals.
Data-Driven Optimization: Analyze key performance metrics, identify gaps, and drive improvements to enhance ramp time and productivity.
Training Development: Collaborate with GTM leadership to create engaging training content, including certification rubrics, eLearning modules, and hands-on exercises.
Facilitation & Coaching: Lead strategic training sessions, provide real-time feedback, and drive accountability in new hires.
Reporting & Insights: Monitor new hire progress, deliver detailed reports on development milestones, and surface insights for leadership.

🤖 AI Enablement

This role requires a strong understanding of AI technologies and their application in enablement. You will play a critical part in leveraging AI to:

Accelerate new hire ramp through adaptive onboarding paths
Scale coaching and feedback via AI-driven simulations and content suggestions
Embed intelligent automation across onboarding workflows in Wrike
Partner with RevOps and Enablement Tools to ensure AI supports GTM productivity goals

We’re looking for someone who understands the role AI can play in reducing manual work, personalizing learning, and enabling our teams to move faster, smarter, and more confidently.

You will achieve your best if you have:

1+ year in a similar role within a SaaS organization or a professional qualification in a related field
Proven program management skills with strong organizational capabilities
Exceptional communication and stakeholder management skills
Ability to handle multiple projects and priorities in a fast-paced environment
Proficiency with Wrike is an advantage
Self-motivated, proactive, and solution-oriented with a growth mindset
Ability to work effectively both independently and as part of a global team

You will stand out with:

Experience developing and facilitating training programs for GTM roles
Proficiency with tools like Salesforce, SalesLoft, Vitally, Tableau, RISE, or Clari
Knowledge of data analysis and reporting to measure program effectiveness