What's the opportunity?
Our Sales Development organization is a key driver of Intercom’s growth, acting as both a talent pipeline and a revenue engine. We identify and engage prospects globally, guiding them through the early stages of the sales process — and laying the foundation for future careers across our Go-to-Market teams.
At Intercom, we’re customer-obsessed and committed to transforming online customer service through a human + AI approach. We believe in balancing working hard with working smart — using data, strategy, and creativity to drive results and continuously improve.
We’re looking for a summer intern to join our Strategic and Enterprise Sales team for a two-month placement. This is a great opportunity to gain hands-on experience in B2B sales operations, account research, and CRM data enrichment, while directly supporting teams that impact revenue and work directly with our flagship AI product.
You’ll play an important role in enhancing the quality of our account and contact data, enabling our Account Executives and Business Development Representatives to better engage with high-potential prospects.
What will I be doing?
- Validate key decision-makers across a list of Strategic and Enterprise accounts
- Clean and enrich contact data in Salesforce
- Prepare detailed research briefs for top accounts
- Build org maps for key personas, including roles in Support, Product, AI, and Digital Transformation
What skills do I need?
- Currently pursuing a Bachelor's degree in Business, Sales, Technology, or a related field — or early in your career with less than 1 year of professional experience
- Detail-oriented and analytical, with strong research skills
- Excellent verbal and written communication skills
- Motivated to build a career in sales and technology
- Comfortable using tools like LinkedIn and Google Workspace
- Proactive and self-motivated, able to manage tasks independently with light guidance
- Interested in technology, sales, AI, and customer experience
- Fluent in English
Benefits
We are a well-treated bunch, with awesome benefits! If there’s something important to you that’s not on this list, talk to us!
- Competitive salary in a fast-growing start-up
- We serve lunch every weekday, plus a variety of snack foods and a fully stocked kitchen
- Pension scheme & match up to 4%
- Peace of mind with life assurance, as well as comprehensive health and dental insurance for you and your dependents
- Flexible paid time off policy
- Paid maternity leave, as well as 6 weeks paternity leave for fathers, to let you spend valuable time with your loved ones
- If you’re cycling, we’ve got you covered on the Cycle-to-Work Scheme. With secure bike storage too
- MacBooks are our standard, but we’re happy to get you whatever equipment helps you get your job done
