Where Data Does More. Join the Snowflake team.
Snowflake’s Legal Operations team is looking for an experienced operations professional to implement and maintain our complex process automation efforts. You will be building and implementing things daily. You will document everything. You are a technologist at heart and forever curious about new and interesting ways to solve problems. You thrive in a fast-paced environment.
Why Snowflake? We are uniquely positioned to supplement our third-party applications with an incredible suite of tools to accomplish our current goals and explore future opportunities. As the AI Data Cloud, Snowflake enables internal teams like Legal Operations to use machine learning for clause recognition, quickly build and train AI chatbots, extend legal data models across the enterprise, and so much more. We are redefining Legal Operations.
This is an in-person role that can be based in our Dublin (CA) or Menlo Park (CA) locations.
RESPONSIBILITIES:
Implement our strategic plans at both the legal department and company level, which includes a data-driven approach to improving processes and enhancing the legal team’s tech stack. Example: Propose, advance and deploy an app that increases productivity as part of an OKR requirement.
Learn the Snowflake platform then build and maintain tools that solve common problems we encounter. Example: Build a chatbot that helps find answers in content provided by outside counsel.
Create a playbook of repeatable processes, identify gaps and implement enhancements. Example: A Legal Operations playbook for maintaining department datasets.
Work closely with our internal stakeholders and enterprise partners to gather requirements, test, deploy, maintain and improve our projects. Example: Collaborate with IT to deploy an app for the product legal team that integrates with engineering platforms.
Embed with team members to find opportunities for process improvement, develop playbooks, create training materials and incorporate successful industry practices. Example: Work with our CLM lead to execute a change management plan for major deployments.
Lead the team that performs day-to-day operational support for troubleshooting, system access, vendor support for our tech stack and liaise with other departments as needed. Example: Onboard a new team member and provision access to various systems.
Work with peer networks to crowdsource various legal performance metrics and present to leadership. Example: Use legal operations forums to gather data on outside counsel spend for SaaS companies.
Work with your Legal Operations colleagues on other projects as needed.
REQUIREMENTS:
Minimum 6 years of experience in an operations role where you excelled at developing strategies and tactics for accomplishing OKRs and relentlessly drove them to completion.
Technical background preferred; experience with BI tools, SQL and Python a major plus.
Legal Operations experience would be great also.
Service-oriented, with the ability to work with people at all levels in the organization in a fast-paced environment.
Strong critical and analytical thinking skills, with the ability to pragmatically weigh the risks and benefits of complex situations.
Exceptional attention to detail: thousands will see your work product, so you are laser focused on missing spaces, inconsistent formatting and other things often overlooked.
Highly successful at organizing and prioritizing workloads to ensure alignment with priorities.
Bachelor’s degree
A good sense of humor!
Every Snowflake employee is expected to follow the company’s confidentiality and security standards for handling sensitive data. Snowflake employees must abide by the company’s data security plan as an essential part of their duties. It is every employee's duty to keep customer information secure and confidential.
Snowflake is growing fast, and we’re scaling our team to help enable and accelerate our growth. We are looking for people who share our values, challenge ordinary thinking, and push the pace of innovation while building a future for themselves and Snowflake.
How do you want to make your impact?
For jobs located in the United States, please visit the job posting on the Snowflake Careers Site for salary and benefits information: careers.snowflake.com
