We are looking for a Project Manager to support our Professional Services team in delivering best in class technology implementations and ongoing optimisation programmes.
Our Professional Services department is composed of client-facing technical experts and lead the implementation of our intelligent search platform for our world class customers (think Dell, Nespresso, Salesforce, and Toyota).
The Role
You will work on complex implementations with complex challenges by adapting and customizing our platform to the specific needs of each client with our technical team.
As our next Senior Technical Project Manager, you will deliver best-in-class implementations of our search solution alongside our stellar team of Business Architects, Solutions Architects and Technical Consultants (developers).
Responsibilities
Manage technical implementations of our solution : project scoping, managing client’s expectations, creation and maintenance of comprehensive project documentation
Coordinate efforts between team, ensure a clear understanding of everyone's responsibilities and provide support where needed
Development of a well-detailed project plan to monitor and track progress, budget and timeline in a proactive way
Change management and adjustments to the project scope and project schedule
Reporting to customers and PMO of the projects status in terms of progress, health and risks
Risk management, mitigation and escalating to management when needed
Job Requirements
7+ years of experience managing IT development/implementation projects for large scale companies
5 years of experience with requirements gathering, documenting technical solutions and conducting QA
Understanding of the technical issues related to the implementation of SaaS software solutions and the development of web applications
Experience managing several projects simultaneously and strong knowledge of project management tools (Jira, Azure DevOps, etc.).
A certification in project management (scrum master, PMP or others)
Leadership and your proactivity to share several examples of improvements made to the process, tools and activities of your team during your last completed projects
Experience with PSA tools (FinancialForce, Mavenlink, etc.)
Nice-to-haves
Programming experience (front and back end) a plus
Knowledge in the field of indexing, search solutions or working with major Saas solutions such as Salesforce, ServiceNow or e-Commerce Platforms
Fluency with German language
Do you think you can bring this role to life? Or add your own color? You don’t need to check every single box; passion goes a long way and we appreciate that skillsets are transferable.
Send us your application, we want to hear from you! / Send us your application, we want to know what you're all about!
Join the Coveolife!
We encourage all qualified candidates to apply regardless of, for example, age, gender, disability, gaps in CV, national or ethnic background.
