PagerDuty is hiring a Senior Software Engineer 4 to join our customer-focused team. We seek engineers passionate about backend work who can also support front-end projects. You’ll join a team dedicated to solving complex challenges for major clients, building resilient systems that power our products—and our own operations.
The Pricing/Monetization team drives PagerDuty’s next growth phase, developing innovative pricing and monetization solutions. We need technical leaders who excel at cross-functional collaboration and initiative.
In this role, you’ll deliver impactful software, communicate across disciplines, and help move the business forward.
Key Responsibilities:
- From day one, you’ll be designing, coding, testing, and shipping microservices and user interfaces that power our new pricing platforms—delivering secure, highly reliable, and scalable solutions to our customers.
- You are comfortable working across both backend and frontend systems.
- Since we own and operate what we build, you’ll collaborate closely with engineers across teams.
- You will be working on systems that manage millions of dollars of PagerDuty revenue, building new features to improve our pricing, checkout, licensing, and billing systems.
- With 15,000+ global customers and growing, you’ll be solving really interesting technical challenges while helping to scale our product to keep up with demand.
- You will be participating in your team’s on-call rotation, triaging and addressing production issues as they arise.
- You will be a key communicator and collaborator, working cross-functionally with product, design, finance, and other teams to ensure our pricing platforms meet business and customer needs.
Basic Qualifications:
- 10+ years of development experience overall.
- Strong communication skills with proven ability to work cross-functionally with technical and non-technical stakeholder groups.
- Our tech stack for this team includes Ruby on Rails, Phoenix/Elixir, and React, but if you are proficient with another tech stack and willing to learn/flex to our stack, please apply!
- Development experience working on customer-facing, web-based systems.
Preferred Qualifications:
- Experience designing, building, and operating large systems with scalability, availability, and performance requirements.
- Experience working in an agile environment with iterative development and fast feedback.
- Experience with tools that ensure your high-quality work makes a smooth, automated, repeatable transition from your machine to our staging and production environments.
- Experience working in a global distributed environment.
PagerDuty is a flexible, hybrid workplace. We embrace and encourage in-person working as an integral part of our culture. Both our employees and external research tells us that co-located collaboration strengthens connections, drives innovation, and accelerates learning.
This role is expected to come into our Atlanta office 1 day per month, so you can thrive in your new role and fully embrace being a Dutonian!
The base salary range for this position is 150,000 - 227,000 USD. This role may also be eligible for bonus, commission, equity, and/or benefits.
Our base salary ranges are determined by role, level, and location. The range, which is subject to change based on primary work location, reflects the minimum and maximum base salary we expect to pay newly hired employees for the position. Within the range, we determine pay for an individual based on a number of factors including market location, job-related knowledge, skills/competencies and experience.
Your recruiter can share more about the specific offerings for this role, as well as the salary range for your primary work location during the hiring process.
