Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
Bullhorn is a fast-paced and dynamic environment where hard work and outstanding results are rewarded and celebrated. We value those that exhibit an eagerness to learn and a strong natural desire for continuous improvement and we encourage team members to stretch themselves, acknowledge challenges and learn from them. With a strong focus on growth, we provide ample opportunities for career development and prioritize promoting from within. We believe that leaders should care deeply about the development of their employees at all levels, emphasizing emotional intelligence and accountability. Our leaders collaborate closely to ensure the success of their teams, and we work together to achieve shared goals, creating a challenging and rewarding workplace for everyone.
About the role
Reporting to our Consulting Manager, the Middle Office Strategic Consultant I is a key position within the Bullhorn Professional Services Team. As a Strategic Consultant, you will work directly with our customers around the globe to optimize their workflow and usage of the Bullhorn suite of products.
As a Middle Office Strategic Consultant, you will demonstrate technical and functional competency around the Pay and Bill platform as well as the core ATS/CRM, supporting the implementation of packaged offerings across multiple Bullhorn product lines and developing expertise in multiple Bullhorn applications and applicable soft skills. You will focus on implementing Middle Office products, workflows, customizations, and integrations that meet the client’s pay/bill needs.
A typical day will include…
You will work closely with the customer and internal teams to understand customer requirements, provide expertise to deliver appropriate solutions, and manage expectations to deliver an incredible customer experience in relation to the Middle and Back office functions of the software
Assisting new and existing clients with business process mapping and business case analysis.
Supporting the implementation processes, including provisioning, configuration, and customization of Bullhorn applications
Consulting clients on Bullhorn and Staffing Industry best practices for Middle Office to enable system adoption and improve ROI.
Responsible for fit/gap analysis and designing a best practices pay/bill workflow that meets client payroll and billing requirements
Implementing Adoption and Change Readiness programs for new clients, providing communication planning, rollout strategies , and adoption enablement , as well as ongoing success, development of company benchmarking, feature audits and usage reviews with Enterprise level customers.
Reporting regular progress to the Professional Services leadership team with regard to the status of ongoing Middle Office projects, capacity, escalations, and other initiatives.
This role is a fit for you if.
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3+ years of payroll and/or billing experience, preferably in the Staffing industry.
Experience with reconciling timesheets to gross pay, gross pay to net pay and booking net pay to General Ledger.
Experience with direct billing and VMS, invoice terms, discounts, surcharges, taxes, creating invoices, and tracking receivables
Knowledge and direct experience with popular ERP packages, such as ADP, UKG, Workday, Sage Intacct, Great Plains, PeopleSoft, etc.
Track record of successfully executing against key performance indicators in an ever changing environment
Proactively recognizes opportunities & takes quick action to achieve objectives. Seeks out other perspectives to gain valuable feedback while also taking independent action to change the direction of events.
Has the ability to develop, maintain, and strengthen partnerships internally & externally to enable successful work towards a common goal with others.
Communicates key messages and concepts clearly and timely to the right audiences, both written and verbally. Effectively tailors content to the level and experience of the audience.
Bonus Points for...
A Bachelor’s degree in Information Systems, Computer Science (or a related discipline), a proven track record of relevant learning or equivalent prior work experience
Bullhorn product experience or experience supporting/implementing a recruitment ATS/CRM product
Prior experience in the recruiting industry
Prior consulting and or project management experience for Enterprise level clients
Experience in the definition and execution of enterprise software projects in a technical, business analysis, or consulting role within the SaaS industry or the Staffing Industry
What we offer...
- Benefits eligibility effective DAY ONE including Medical, Dental, Vision, 401(k), 401(k) Match, and more
- Unlimited Planned Paid Time Off
- Global Mental Health Support
- On-Demand Learning & Development
- Quarterly paid volunteer days
- Lucrative Employee Referral Program (eligible for prior to your first day)
- Company-wide mentor program
Bullhorn's core purpose is to create an incredible customer experience, and the organization has a sharp focus on delivering very high quality products and services to its customers. The company culture is shaped by five Core Values: Ownership, Energy, Speed & Agility, Service, and Being Human. Each value, and its underlying definition, serves as a behavioral guide for employees as they interact with customers and fellow coworkers and is an embedded way of operating across our organization.
We are a people-first culture where everyone’s contribution is valued and respected. We're looking for smart, forward-thinking individuals who aren't afraid to challenge the status quo and bring fresh perspectives to the table. If you're someone who thrives in a casual, yet fast-paced and agile environment, we'd love to have you join us.
