About the team
Instrumental in growing and retaining our VSB (very-small business) customer base, our VSB Sales Team delights and excites our VSB customers by helping them start a Dialpad account. Using your problem-solving skills and inherent motivation to help others, you will delight and assist our customers from their first touchpoints with Dialpad.
Dialpad’s VSB team plays an essential role in the Sales Organization. This team partners closely with Support, Marketing, and other Sales teams to constantly improve the customer experience.
Your Role
Dialpad’s VSB Sales Specialists will help future customers start a Dialpad account. In this role, you’ll combine your ability to help people, actively listen to their problems/needs, and match how Dialpad can solve their problems uniquely, so they stay a Dialpad customer for a long time.
This position reports to our Manager, VSB Sales Philippines and has the opportunity to be based in our Manilla/Remote Office. This is a remote position.
What you’ll do
- Own new logos acquisition, lead to opportunity conversion, opportunity to sales won and team revenue targets.
- Make an impact with our customers as you will be their first point of contact.
- Partner with Billing, Support, Marketing, and other sales teams to bring forth the best customer experience possible.
- Research and keep up to date with product changes that will benefit your customers.
- You’ll get first hand experience on a full sales cycle (from initial interest to closed-won deals).
- You’ll be the first point of contact for our Sales Lines, Live Chat and Marketing Leads, speaking with people predominantly in North America, some at times, all over the world!
- You’ll help our future customers sign up for an account and work with them to set them up for success.
Skills you’ll bring
- 1+ years of direct sales experience, selling Software as a Service (“SaaS”) and preferably in the communications space (UCaaS and/or CCaaS)
- Bachelor's degree or equivalent experience (Business Administration is preferred but not required).
- Ability to read, write, and speak english fluently.
- High level of emotional IQ.
- A high level of energy and willingness to learn!
- Experience with Salesforce, VoIP industry, and Outreach preferred by not required.
- Experience with G-suite.
- Strong digital communication skills with an emphasis on visual and verbal clarity during remote interactions.
- Able to work US core hours (6am - 5pm Pacific Time) while 100% on-camera in a dedicated, technically enabled remote workspace that supports team meetings, client interactions and collaborative sessions.
- Excellent internet connectivity required.
Who you are
You’re someone who is looking to jumpstart their career in SaaS Sales at a company that’s unique and growing. You’re a highly intelligent and motivated contributor who isn’t afraid of getting your hands dirty and is looking to work with like minded teammates. You’re scrappy and solutions oriented. You have some experience in customer facing roles or have a killer academic background that’s paved the way for this next step.
Dialpad benefits and perks
Benefits and wellness
An apple a day keeps the doctor away—and it doesn’t hurt that we offer great options for medical, dental, and vision plans for all employees. Along with that, employees also receive a monthly stipend to help cover your cell phone bill, home internet bill, and we reimburse for gym membership costs, a variety of wellness events, and more!
Professional Development
Dialpad offers reimbursement for expenses related to professional development, up to an annual limit per calendar year.
