We are seeking a highly organized and detail-oriented Deal Desk Specialist to join our team. Reporting to our VP, Global Controller and working closely with our Deal Desk, Support and Channel Sales teams, you will be responsible for supporting the Deal Desk function in processing sales deals, handling client intake forms while ensuring data accuracy. You will also focus on process improvement and overseeing the deal structure for a subset of clients.
As we increasingly implement automation across systems and processes over the next 12-18 months, this role will help manage that transition and at the same time take on a more expanded role in the Desk Desk environment, gaining valuable experience in a fast-paced, technology-driven environment.
Location-specific information:
You will be based in Paris, with English as your working languages. We offer a hybrid work arrangement, with Tuesday being the companywide day, where we all collaborate in the office and have a company-sponsored meal, Thursday being a department day for in-office team bonding, and a third in-office day of your choice.
At Dashlane you will:
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Assist in entering and updating sales data in Salesforce, Netsuite and Dashlane's own proprietary back-office systems
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Coordinate with Channel Sales, Customer Experience and Accounting teams to ensure the accuracy and timeliness of invoicing and assist in collections and resolving any discrepancies
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Help with the completion of client intake forms and review sales orders and contracts to ensure they meet company guidelines
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Communicate with the Sales and Accounting teams to gather necessary information for deal processing
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Assist with general administrative tasks and ad-hoc projects, as well as taking ownership of process improvement projects
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Increase understanding of sales processes and procedures through hands-on experience and training
Requirements:
- 5+ year of work experience
We’re also looking for:
- Experience with Salesforce (Netsuite is a nice to have)
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Strong organizational skills and attention to detail
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Good communication skills and willingness to ask questions
- Ability to collaborate closely with Sales teams
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An eagerness to learn and ability to work well in a team
What Dashlane offers you:
- Equal Parental leave - regardless of gender, up to 20 weeks fully paid leave to take care of their new baby, within the first year of birth or adoption
- Health insurance covered by Dashlane
- Mentorship program - select your mentor from our internal pool and continue your learning path!
- Commute allowance
- Meal Vouchers (Swile)
- Mental health services through Spring Health for you and family members
- 4 extra days off (one per quarter) to acknowledge the importance of your wellbeing
- Spot in daycare
- Time off saving account
- Donation matching program - give back to the community and support actions that lead to positive social impact under the historically marginalized communities. Every donation will be matched by Dashlane
- Team buildings & seasonal social events
- Weekly lunch in the office and monthly happy hour and many more
