Principle Implementation Architect

Karbon • New York City, NY, United States • 17h ago

About the Role

As a Principal Implementation Architect at Karbon, you’ll be the technical lead responsible for building and delivering technical implementations after the sale. You’ll transform scoped requirements into a migration plan including document management systems like Google Drive, SharePoint, Dropbox, and other practice-critical tools. You will build a team around you to support this work.

You’ll collaborate closely with Engineering, Implementation Managers, and Customer Success to deliver a seamless onboarding experience that meets each customer’s unique technical needs.

As a Principal Implementation Architect you will….

Scope, build, and deliver technical migrations, particularly around DMS and workflow-related systems.
Create lightweight tooling (using APIs, scripts, or no-code platforms) to support tactical, high-impact migrations.
Develop a repeatable migration playbook, including templates, timelines, best practices, and customer-facing resources.
Partner with Engineering and Support to ensure technical soundness, scalability, and support pathways.
Serve as the technical escalation point for post-sale data or configuration challenges during implementation.
Identify patterns in customer migration needs and scale delivery capacity by hiring or contracting future specialists.
Collaborate with Sales Engineers, CSMs, and Implementation Managers to ensure clear pre-sale scoping and smooth handoffs.

About You

3+ years of experience in a technical implementation, integrations, or solutions delivery role
Comfortable working with REST APIs, JSON, and modern web technologies
Experience with migration from document management platforms (Google Drive, Dropbox, SharePoint, OneDrive, etc.)
Experience with migrating from a variety of accounting and practice management systems, including CCH, Wolters Kluwer, Intuit, Xero, Sage, IRIS, or other proprietary tools with limited export capabilities
Familiar with middleware tools (Make.com, Zapier, Tray.io, etc.)
Excellent problem-solving and communication skills
Ability to work cross-functionally with CSMs, Engineers, and customer stakeholders
Passion for action - you love helping customers get to “done”

Bonus Points If You Have

Experience in accounting/tax software or practice management tools
Knowledge of OAuth2, SSO, and common SaaS authentication models
Light scripting or automation experience (Python, JavaScript, etc.)
Worked in a scaleup or customer-centric SaaS environment

Why work at Karbon?

Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
Excellent benefits package including:
- Paid Flexible Time Off with an encouraged 3 weeks use per year
- Company paid medical for you and eligible spouse/partner and dependents
- Company paid dental and vision and eligible spouse/partner and dependents
- Fully company funded short and long term disability
- Fully company paid life insurance
- 401(k) with company matching
- Flexible Spending Account
- Up to 8 weeks paid parental leave
- Work-from-home stipend
Work with (and learn from) an experienced, high-performing team
A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
Be part of a fast-growing company that firmly believes in promoting high performers from within