Veeam, the #1 global market leader in data resilience, believes businesses should control all their data whenever and wherever they need it. Veeam provides data resilience through data backup, data recovery, data portability, data security, and data intelligence. Based in Seattle, Veeam protects over 550,000 customers worldwide who trust Veeam to keep their businesses running. Join us as we move forward together, growing, learning, and making a real impact for some of the world’s biggest brands. The future of data resilience is here - go fearlessly forward with us.
Currently, we are looking for a Veeam Backup for Databases Engineer.
Your tasks will include:
- Provide technical support for backup and recovery operations across Oracle (RMAN), SAP HANA, SAP on Oracle, and SQL Server environments
- Assist customers with configuration, deployment, and troubleshooting of Veeam Plug-ins for RMAN, SAP HANA, and SQL Server
- Diagnose and resolve technical issues related to backup failures, restore operations, and performance bottlenecks
- Collaborate with internal engineering and product teams to escalate and resolve complex cases
- Maintain accurate case documentation and contribute to the knowledge base
- Participate in customer calls and remote sessions to ensure timely resolution and satisfaction
What we expect from you:
- Strong understanding of database engines such as Oracle, SAP HANA, DB2, and SQL Server
- Proven experience with Oracle RMAN backup and recovery strategies
- Practical expertise with SAP HANA and SAP on Oracle tools such as BR*Tools or BACKINT
- Experience with Microsoft SQL Server backup and restore operations
- Proficiency in Linux and Windows Server administration
- Familiarity with Veeam Backup & Replication, including plug-in deployment and repository management
- Ability to analyze logs and troubleshoot technical issues
- Good understanding of networking fundamentals and firewall configurations
- Basic knowledge of shell scripting or bash for automation
- Strong communication and customer-facing skills
Will be an advantage:
- Experience with Oracle RAC and Oracle Data Guard for high availability and disaster recovery
- Knowledge of SAP on Oracle environments
- Experience with SAP HANA replication or scale-out cluster configurations
- Certifications such as Oracle OCA/OCP, AWS, Azure, GCP, or LPIC
- Advanced hands-on experience with Veeam Backup & Replication in enterprise environments
We offer:
- Medical, dental, and vision through INS. Premium cost for employee and dependent coverage is fully funded by Veeam
- Life insurance and disability coverage
- Two weeks paid time off along with company paid holidays
- Veeam Care Days – additional 24 hours for your volunteering activities
- Cafeteria subsidy
- Professional training and education, including courses and workshops, internal meetups, and unlimited access to our online learning platforms (LinkedIn Learning, Athena, O’Reilly) and mentoring through our MentorLab program
Please note: This is a hybrid role requiring in-office attendance three days a week: Mondays, Tuesdays, and Wednesdays. Remote work will be available on Thursdays and Fridays. The position is based in San Jose, Costa Rica. Please be advised that if the applicant is permanently located outside of Costa Rica, Veeam reserves the right to decline the application for this position. All applications must be submitted in English.
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Veeam Software is an equal opportunity employer and does not tolerate discrimination in any form on the basis of race, color, religion, gender, age, national origin, citizenship, disability, veteran status or any other classification protected by federal, state or local law. All your information will be kept confidential.
Please note that any personal data collected from you during the recruitment process will be processed in accordance with our Recruiting Privacy Notice.
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By applying for this position, you consent to the processing of your personal data in accordance with our Recruiting Privacy Notice.
By submitting your application, you acknowledge that the information provided in your job application and any supporting documents is complete and accurate to the best of your knowledge. Any misrepresentation, omission, or falsification of information may result in disqualification from consideration for employment or, if discovered after employment begins, termination of employment.
