Solutions Engineer
Department: Sales
Employment Type: Full Time
Location: Denver, CO
Reporting To: Matt Gendron
Compensation: $95,000 - $110,000 / year
Description
Propeller is on a mission to take the guesswork out of moving dirt - reducing wasted fuel, time, and money. We do this through the power of maps.
Our customers use Propeller’s integrated hardware and software products to capture accurate 3D versions of their worksites. With over 50,000 worksites worldwide using Propeller’s smart survey technology, we empower project teams to map, measure, and manage site activity.
Propeller empowers everyone to approach, own, and solve problems creatively. We’re data nerds who care about impact, honesty, and each other. We take pride in being a great place to work. We are proud to be recipients of
BI Group's Excellence in Customer Experience award and
Inspiring Workplaces of Australasia, being recognized as a
Fast Company and
BuiltIn Best Place to Work. You can learn more about us on
Glassdoor.
Your Mission
You will work closely with the sales team, helping to support the technical side of our products and advising new and existing customers on how to implement Propeller’s solutions, in addition to other elements of the sales cycle. You will work alongside an account executive (AE) during each sales process, including sales enablement and technical support, while the salesperson focuses on the customer value. Your goal is to lead the customer through technical understanding to the value of Propeller in their day-to-day solution. The success of this mission depends on your ability to think critically and quickly during demonstrations and ask thoughtful questions to drive the value of Propeller towards the customers' opportunities to improve.
About You and The Role
You’ve got B2B software experience and you understand the SaaS business model. You’re passionate about teaching others how to solve problems and improve processes by adopting the latest technologies. You can confidently lead meetings and navigate corporate politics to deliver successful outcomes. You will:
- Function as a subject matter expert on Propeller’s platform, AeroPoints, Mobile apps, DirtMate, and PPK workflows, especially the technical geospatial requirements for processing usable data.
- Provide demo experiences for customers based on the sales team and your knowledge from discovery.
- Drive sales demos together with a sales executive, focusing on technical questions and pre-sale / trial data support.
- Travel: Expect to travel on average about one time per month, for as short as one night for a quick customer visit to as long as a few consecutive nights for multi-customer trips.
- Keep the sales team honest about what we can and cannot support in data processing.
- Lead the technical onboarding of new customers and dealers, especially those using edge cases.
- Proactively provide customer feedback about our products to teams across the organization.
- Clearly articulate technical answers in writing, on the phone, or in person.
- Build and maintain technical documentation as it relates to supported products.
- Follow industry technology trends through self-study and formal training, and share knowledge with sales engineering.
Your Skills
- Extensive experience in GIS, surveying, or photogrammetry.
- Ability to speak confidently with customers.
- Strong communication and writing skills.
- Team player, ability to work between the Support Team and Sales Team.
- Self-starter, looking to assist the Revenue Team proactively.
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Nice to have: You have either planned a drone flight and/or are comfortable with UAVs.
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Nice to have: Computer-Aided Design (CAD) experience (examples: Civil3D, Agtek, Trimble Business Center).
Benefits
- Fully paid employee United Platinum PPO medical, dental, and vision coverage
- 20 days paid vacation time per year with no accrual or carryover cap
- 3% non-elective employer contribution to 401(k)
- Employee share options
- Professional development budget and leave
- The opportunity to take part in our mentorship program
- Monthly telephone and/or internet allowance
- Paid primary & secondary parental leave policies
- Hybrid work arrangements and WFH equipment provided
The base salary range offered for this role is $90,000.00-$100,000, with an additional $5,000 - $10,000 on target earnings. This range is tied to the market for this job in Colorado. Any salary offer extended will be based on skills, knowledge and experience.
