We are looking for a builder, someone who thrives on creating structure and clarity from the ground up. The L&D Manager will design and deliver scalable learning systems that accelerate onboarding, deepen leadership capability, and strengthen the culture that drives Karbon’s success.
While this is a builder role, you should also be very comfortable and energized by facilitation and training delivery. However, at its core, this role is about designing the frameworks, programs, and rhythms that make learning a business driver, improving productivity, retention, and leadership readiness across a global, hybrid organization.
About the Role
- Design and deliver scalable learning systems
- Build a unified “Learning at Karbon” framework that connects onboarding, leadership development, and ongoing capability building.
- Design programs that accelerate time to productivity for new hires and improve manager effectiveness at all levels.
- Develop the Karbon Manager Core program focused on coaching, feedback, and accountability.
- Refresh and evolve the Emerging Leaders Program into a globally scalable, blended model with AI-enabled learning experiences.
- Operationalize learning across the employee journey
- Own and enhance Karbon’s Onboarding Academy, ensuring every new hire has a consistent, role-specific 30-60-90 ramp.
- Partner with HRBPs and functional leaders to identify learning needs linked to business outcomes.
- Embed learning tools and resources in the flow of work, self-serve, searchable, and accessible globally.
- Measure impact and enable scale
- Define clear success metrics for all programs tied to productivity, internal mobility, and retention.
- Partner with our Ops and Finance functions to track and report on learning ROI and capability development.
- Leverage AI and data to personalize learning and automate delivery where possible.
- Champion culture and leadership at scale
- Curate learning experiences that reinforce Karbon’s values and ways of working.
- Equip leaders with resources and rituals that help them drive connection, accountability, and performance within their teams.
- Build recognition for internal facilitators and learning champions across the company.
What Success Looks Like
- Within three months, learning programs are unified under a single “Learning at Karbon” identity.
- Managers are using consistent frameworks for feedback, coaching, and development.
- Onboarding ramps are shortened with measurable improvements in early productivity.
- The Emerging Leaders Program is scaled globally with high engagement and visible progression.
- L&D outcomes are linked to retention, internal mobility, and performance data.
About You
- 6+ years of experience in L&D, talent development, or organizational development, ideally within a fast-growing SaaS or tech environment.
- Must have experience within a fast-growing SaaS or tech environment.
- Proven experience building and scaling learning programs such as leadership, onboarding, or capability frameworks.
- Strong instructional design and program management capability.
- Skilled in using modern L&D technology including LMS or LXP platforms, AI learning tools, and analytics.
- Confident partnering with executives and translating strategy into practical, measurable solutions.
- Comfortable working across time zones and cultures, designing globally relevant experiences.
- A pragmatic, commercial mindset that measures success through business outcomes, not completion rates.
Why work at Karbon
- Gain global experience across the USA, Australia, New Zealand, UK, Canada and the Philippines
- Excellent benefits package including:
- Paid Flexible Time Off with an encouraged 3 weeks use per year
- Company paid medical for you and eligible spouse/partner and dependents
- Company paid dental and vision and eligible spouse/partner and dependents
- Fully company funded short and long term disability
- Fully company paid life insurance
- 401(k) with company matching
- Flexible Spending Account
- Up to 8 weeks paid parental leave
- Work-from-home stipend
- Work with (and learn from) an experienced, high-performing team
- A collaborative, team-oriented culture that embraces diversity, invests in development and provides consistent feedback
- Be part of a fast-growing company that firmly believes in promoting high performers from within
