Why This Job is Featured on The SaaS Jobs
This listing is notable in a SaaS context because it sits at the intersection of software-enabled retail operations and a consumer brand experience. The role is tied to a boutique “powered by the Leap Platform,” highlighting how SaaS products can shape real-world workflows—data, tooling, and standardized processes—outside a traditional office or engineering setting.
For SaaS career builders, the value is in learning how platform adoption shows up on the front line: using modern systems (e.g., Shopify, Endear, Slack, Google Workspace) to translate operational signals into decisions on staffing, inventory, and client engagement. That exposure builds fluency in metrics-driven execution and cross-tool coordination—skills that transfer to many SaaS environments where product usage, retention, and service outcomes are measured and improved continuously.
This role tends to suit operators who like owning outcomes end-to-end and working close to customers while still engaging with structured systems and reporting. It can be a strong match for leaders who enjoy coaching teams, maintaining process discipline, and using dashboards and KPIs to guide day-to-day priorities in a software-instrumented setting.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About the Role:
We are seeking a dynamic Store Manager to lead our Rent The Runway boutique, powered by the Leap Platform, coming to DuPont Circle January 5, 2026 through February 10, 2026. This pivotal role is designed for an experienced, results-driven leader who thrives on building high-performing teams, driving business growth, and delivering an elevated client experience.
As Store Manager, you will own the full scope of store leadership—from strategic planning to execution—ensuring excellence in operations, people management, and customer engagement. You will lead by example on the sales floor, set clear goals, and foster a culture rooted in collaboration, performance, and continuous development. Your ability to coach and inspire will be key in cultivating a high-impact team and building a pipeline of future leaders.
In addition to overseeing day-to-day store operations—including sales, staffing, scheduling, visual merchandising, and inventory management—you’ll act as a local market expert. This role requires an entrepreneurial mindset, a strong operational foundation, and comfort navigating modern retail tools and platforms such as Shopify, Endear, Slack, and Google Workspace.
Position Requirements:
- Minimum 5+ years of progressive retail leadership experience with a track record of hiring, developing and leading successful teams.
- Proven expertise in premium, luxury, or high-touch retail environments.
- Strong business acumen with the ability to analyze metrics and pivot strategy to meet evolving goals.
- Operational excellence in scheduling, payroll, inventory, visual merchandising, and policy compliance.
- Demonstrated ability to create individualized experiences and foster long-term client relationships.
- Flexible availability, including evenings, weekends, holidays, and occasional travel as needed.
- Ability to actively lead on the sales floor, including standing, walking, using ladders, and lifting up to 50 lbs.
- Must be 18+ years of age
Annual Pay Range: $65,00 – $75,000. Compensation will be based on experience, qualifications, and skills.
Interpersonal Skills:
- Inspirational Leadership: Coaches and empowers others through hands-on leadership and consistent feedback.
- Customer-Obsessed: Prioritizes service excellence and leads by example in creating memorable, personalized client experiences.
- Entrepreneurial Mindset: Thrives in fast-paced, ever-changing environments with a focus on adaptability and innovation.
- Collaborative Communicator: Builds trust across teams and communicates effectively to drive alignment and results.
- Detail-Oriented: Ensures all operational and brand standards are executed with accuracy and precision.
- Brand Expert: Acts as a knowledgeable brand ambassador with deep product understanding and passion for storytelling.
Key Performance Indicators (KPIs):
- Sales & Profitability: Meets and exceeds store sales targets, driving strong results in conversion, AOV, and UPT.
- Client Engagement: Achieves high Net Promoter Scores (NPS) and client retention through personalized outreach and relationship-building.
- Operational Compliance: Maintains inventory accuracy, visual standards, and procedural excellence.
- Team Retention & Development: Builds a loyal, engaged team through proactive coaching, recognition, and growth opportunities.
About Leap:
The Leap platform powers insight-driven retail stores for modern brands, delivering superior performance with minimized risk. We manage 100+ stores across the country proudly partnering with trailblazing brands such as Billy Reid, Frankies Bikinis, Grown Brilliance, Malbon Golf, MZ Wallace, Paper Planes, Ring Concierge, SET and many others. To hear more about our platform directly from our CEO, click here!
Leap Perks:
- Bonus Eligible
- AllOne Health - Employee Assistance Programs
- Employee discount for all participating Leap brands
In order to achieve our mission, we need to work hard to create a diverse community of Leapers to support the brand and customers we serve and help us all grow and thrive individually and as a team. Our differences make our organization special and are paramount to our culture. Your age, skin color, beliefs, sexual orientation, nationality, disability, parental status, vet status, gender identity are valued.
