Why This Job is Featured on The SaaS Jobs
Enterprise Account Executive roles remain a core lever in SaaS scale, and this one sits in a regulated vertical where platform adoption is often tied to measurable operational outcomes. Glia’s focus on AI-enabled customer service for banks and credit unions signals a solution that touches mission-critical workflows, multi-channel customer interactions, and executive-level priorities—conditions that typically shape longer, more structured enterprise buying motions.
From a SaaS career perspective, the role strengthens the craft of selling outcomes rather than features: building ROI narratives, navigating multiple stakeholders, and progressing opportunities with a disciplined qualification approach. Working from a defined set of target accounts while partnering with a BDR function also reflects a modern SaaS revenue model, where pipeline creation and deal execution are distinct but tightly coordinated.
This position tends to fit sales professionals who prefer consultative discovery, comfort with complex procurement, and an analytical approach to value articulation. It also suits candidates looking to deepen enterprise selling capability within a product category (AI + customer experience) that increasingly influences retention, service efficiency, and digital transformation roadmaps in SaaS-adjacent industries.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
About Glia
Glia is the leading AI customer service solution for banks and credit unions. Our platform unifies AI and human agents across every voice and digital conversation through our proprietary ChannelLess® Architecture. With AI for All™, organizations overcome the tradeoff between efficiency and experience by using AI to automate conversations and elevate service operations.
Valued at over $1 billion and named a Deloitte Technology Fast 500™ company for five consecutive years, Glia powers over 700 financial institutions and maintains an industry-leading 72 NPS. We're also certified as a Great Place to Work, with 98% employee satisfaction.
We're growing rapidly, and seeking results-driven sales professionals to join our growing team. If you have what it takes to thrive in a fast-paced, dynamic fast-growth startup, keep reading!
The Role:
As a vital member of our Sales team, you will play a crucial role in advancing Glia's growth strategy. Your primary focus will be on driving new revenue from a select group of target accounts while also nurturing leads generated by our BDR team. If you're seeking to be part of a company experiencing rapid revenue growth, and you're excited about working with a highly valuable product that serves the digital transition of the world's Financial Institutions, this opportunity is tailor-made for you. Your experience will be instrumental in shaping our sales strategy and collaborating with Sales leadership who have successfully built a $1B valuation company.
What You'll Do:
- Drive growth opportunities within top-tier enterprise accounts, setting the stage for business expansion.
- Develop expertise in digital transformation and customer experience, establishing yourself as a leader in these domains.
- Utilize a strategic, data-driven approach to guide clients toward innovative solutions.
- Showcase the value of our platform with compelling ROI analyses that highlight its transformative impact.
- Leverage your negotiation skills to secure large contracts involving multiple stakeholders.
Qualifications:
- 6+ years of SaaS experience
- 3+ years selling into Financial institutions or contact centers/customer experience software
- 3+ years of complex sales experience
- A track record of consistently exceeding performance expectations.
- Outstanding communication proficiency in phone, email, and other channels.
- Ability to Navigate complex and intricate sales processes.
- Proficiency in advanced sales methodologies such as MEDDIC or Command of the message
*Glia is an equal-opportunity employer. Glia does not discriminate against any employee or applicant because of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition (including breastfeeding), or any other basis protected by law.
The Glia Talent Acquisition team uses @glia.com and @gliatalent.com, mailboxes for coordinating interviews, providing updates, and sending documents. Our hiring process involves an introduction, practical and team interviews, and a decision and offer. For more information, visit our Recruitment Privacy Notice page or contact our talent team via talent@glia.com
*Want to know more about working at Glia? Check our Glia's Career FAQs