Why This Job is Featured on The SaaS Jobs
This Field CTO role stands out in the SaaS ecosystem because it sits at the boundary between product capability and enterprise adoption. Wonderful’s focus on building, deploying, and monitoring AI agents across multiple channels suggests a SaaS offering where reliability, security, and integration depth directly influence commercial outcomes. The remit combines technical credibility in customer conversations with practical ownership of how the software lands in real environments.
For a SaaS career, the position offers leverage across several durable domains: pre-sales technical leadership, architecture trade-offs in production deployments, and feedback loops that shape roadmap decisions. Experience guiding integrations and setting quality standards translates well across B2B SaaS, particularly in categories where APIs, observability, and operational accuracy are core to retention. The emphasis on localization and regional input also builds fluency in how global SaaS products adapt to distinct market needs.
This role is best suited to a senior technologist who enjoys switching between executive-level discussions and hands-on delivery. It fits someone comfortable being a local technical anchor—owning escalations, unblocking deployments, and translating customer constraints into actionable product signals—while also laying the foundations for a small technical team in-market.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Description
Wonderful enables enterprises to build, test, deploy, and monitor AI agents for their most complex needs, serving customers and employees seamlessly across voice, chat, email, and back-office systems in any language or cultural context.
Role Overview
- Lead the technical side of sales: join early-stage conversations, present demos, and guide architecture and security discussions.
- Act as hands-on engineering lead- shipping code, building integrations, and setting high quality standards.fi
- Build and lead a high-performing technical team across engineering, integration, and pre-sales.
- Drive customer integrations, from scoping to deployment of AI agents, and ensure production accuracy.
- Gather customer feedback, localize the product, and represent regional needs to the global Product team.
- Serve as the local technical point of contact, building partnerships and handling escalations.
Requirements
- Bachelor’s degree (or higher) in Computer Science or a related STEM field.
- Excellent English, written and spoken + native local language
- Strong hands-on skills with APIs, backend logic, and system integrations.
- Solid programming skills; experience with TypeScript is a strong advantage.
- Experience in technical, customer-facing roles (integrations, solutions engineering, etc.) is a strong plus.
- Familiarity with monitoring, dashboarding, or analytics tools (e.g., Datadog) is an advantage.
- Problem-solving mindset, attention to detail, and passion for AI.
- Prior experience with conversational AI or large language models – advantage
