Why This Job is Featured on The SaaS Jobs
Recruiting Operations roles are increasingly pivotal in SaaS companies where headcount planning and hiring velocity directly affect product delivery and go-to-market execution. This Senior Recruiting Operations Analyst position stands out because it sits at the intersection of systems (ATS/HRIS), analytics, and workflow automation—areas that have become core infrastructure as SaaS organizations mature and expand into new markets.
From a SaaS career standpoint, the work builds durable operating leverage skills: designing repeatable processes, establishing reliable funnel and forecast reporting, and improving data integrity across connected platforms. Ownership of an ATS like Ashby, plus alignment work with an HRIS such as Workday, mirrors the broader SaaS pattern of integrating best-of-breed tools into a coherent operating model—experience that transfers well across high-growth software environments.
This role is best suited to an operator who prefers structured problem-solving and measurable outcomes, and who enjoys translating messy workflows into clean systems and dashboards. It will appeal to professionals who like partnering across Recruiting, People, and Finance, and who want their work to influence decisions through better instrumentation rather than through direct recruiting execution.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Why Harvey
At Harvey, we’re transforming how legal and professional services operate — not incrementally, but end-to-end. By combining frontier agentic AI, an enterprise-grade platform, and deep domain expertise, we’re reshaping how critical knowledge work gets done for decades to come.
This is a rare chance to help build a generational company at a true inflection point. With 700+ customers in 58+ countries, strong product-market fit, and world-class investor support, we’re scaling fast and defining a new category in real time. The work is ambitious, the bar is high, and the opportunity for growth — personal, professional, and financial — is unmatched.
Our team is sharp, motivated, and deeply committed to the mission. We move fast, operate with intensity, and take real ownership of the problems we tackle — from early thinking to long-term outcomes. We stay close to our customers — from leadership to engineers — and work together to solve real problems with urgency and care. If you thrive in ambiguity, push for excellence, and want to help shape the future of work alongside others who raise the bar, we invite you to build with us.
At Harvey, the future of professional services is being written today — and we’re just getting started.
Role Overview
We’re looking for a Senior Recruiting Operations Analyst with strong analytical skills and a deep understanding of systems and data. As Harvey grows and enters new markets, our recruiting infrastructure needs to scale with it. This role will help design the systems, reporting, and tooling that enable the team to operate predictably, efficiently, and at a high level of quality.
You’ll own Ashby, develop the analytics foundation that informs hiring decisions, and implement automation and AI-supported workflows that reduce manual work. You’ll also ensure our core systems remain aligned as our organizational structure and headcount needs evolve. This is a role for someone who enjoys solving operational challenges through thoughtful design, data rigor, and effective tooling.
What You’ll Do
Own and manage Ashby, including workflows, automations, integrations, and ongoing system performance.
Implement automation and AI-enabled processes across the recruiting lifecycle to reduce manual work and improve operational consistency.
Build and maintain reporting and dashboards that give clear visibility into funnel performance, recruiter activity, interviewer utilization, and hiring forecasts.
Develop the data infrastructure needed for accurate headcount tracking, operational metrics, and long-term planning.
Ensure Ashby and Workday remain aligned through accurate data flow, reconciliation of positions, and system consistency as hiring scales.
Analyze recruiting and operational trends, offering insights that inform strategy and support decision-making for Recruiting, People, and Finance.
Improve and document core recruiting processes, focusing on scalability, standardization, and removing friction for both candidates and internal teams.
Evaluate and support the rollout of new tools to improve efficiency and system reliability.
What You Have
5+ years in Recruiting Operations, BizOps, Sales Ops, People Analytics, FinOps, or similar roles with strong analytical and systems responsibilities.
Experience administering an ATS (Ashby preferred), including workflow configuration, automation design, and troubleshooting.
Strong analytical capabilities with experience building dashboards, reporting structures, or data models that influence decision-making.
Comfort using automation and AI-supported tools to streamline processes and improve accuracy.
A systems-oriented mindset with the ability to understand how tools connect, how data flows, and how to design processes that scale.
High attention to detail and commitment to data quality, governance, and accuracy across systems.
Ability to collaborate effectively with Recruiting, People, and Finance partners in a fast-paced, evolving environment.
Experience with Workday or similar HRIS, particularly around data alignment and headcount structure.
Compensation Range
128,000 - 173,000 USD
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Harvey is an equal opportunity employer and does not discriminate on the basis of race, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information, veteran status, marital status, pregnancy or related condition, or any other basis protected by law.
We are committed to providing reasonable accommodations to applicants with disabilities, and requests can be made by emailing accommodations@harvey.ai
