Why This Job is Featured on The SaaS Jobs
Dropbox sits in the mature, multi-product SaaS category, where strategy and operations work tends to be less about inventing a business model and more about refining how a large subscription platform executes. A Senior Strategy & Operations Program Manager role is notable in this context because it operates at the intersection of product direction, go-to-market execution, and financial planning—areas that are tightly coupled in SaaS businesses with recurring revenue and complex customer segments.
From a SaaS career perspective, this kind of seat builds durable operating leverage: turning ambiguous strategic questions into measurable programs, aligning stakeholders across functions, and establishing planning cadences that can scale. The remit spanning corporate strategy, business-unit strategy, sales operations, and business systems suggests exposure to the mechanisms that SaaS companies use to translate insights into repeatable execution—experience that travels well across B2B software environments.
This role tends to suit operators who like structured problem solving, cross-functional influence, and building processes that outlast individual projects. It’s a strong match for professionals who want to be close to decision-making without being confined to a single function, and who are comfortable working across Product, Engineering, Sales, Marketing, and Finance to drive clarity and accountability.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
The Dropbox Business Strategy & Operations team unlocks the company's full potential by driving strategic initiatives and enabling operational excellence. We blend analytical rigor with creative problem-solving to tackle Dropbox’s biggest opportunities and challenges across all business functions. Partnering closely with Product, Engineering, Sales, Marketing, and Finance, we turn strategic vision into actionable plans that guide growth, optimize performance, and enhance decision-making. Our work shapes the future of Dropbox by leading cross-functional business planning, developing insights that inform corporate and business unit strategies, and building the systems and processes that power scalable success. If you're passionate about strategic thinking, solving complex problems, and creating impact through collaboration, join our Business Strategy & Operations team.
Areas of work include Corporate Strategy, Business Unit Strategy, Sales Operations, Business Planning, Strategic Insights, and Business Systems Development.
Areas of work include Strategic Partnerships, Channel Development, Distribution Strategy, Partner Management, Revenue Growth Initiatives, and Market Expansion.
