Why This Job is Featured on The SaaS Jobs
Attentive sits in the marketing-technology SaaS category, where product value is measured in measurable customer outcomes and high-volume interactions across channels. A frontend role in “Shopper Management” is particularly relevant in this segment because identity, data unification, and trust in customer profiles are core to how personalization platforms differentiate and retain customers.
From a SaaS career perspective, this position builds durable strengths at the intersection of product UX and data-heavy workflows. Work on profile surfaces, traceability, and insight-driven interfaces tends to sharpen judgment around usability for complex domains—turning backend capabilities into features that customers can understand, rely on, and operationalize. The emphasis on reusable components, performance, and shared libraries also maps well to how mature SaaS organizations scale consistency across multiple teams and products.
This role is best suited to an engineer who enjoys owning frontend architecture decisions while staying close to product problems that involve data visibility and user trust. It will appeal to someone comfortable collaborating across design and backend boundaries, and to a senior practitioner who values mentoring and raising engineering standards without losing focus on day-to-day delivery.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Attentive® is the AI marketing platform for 1:1 personalization redefining the way brands and people connect. We’re the only marketing platform that combines powerful technology with human expertise to build authentic customer relationships. By unifying SMS, RCS, email, and push notifications, our AI-powered personalization engine delivers bespoke experiences that drive performance, revenue, and loyalty through real-time behavioral insights.
Recognized as the #1 provider in SMS Marketing by G2, Attentive partners with more than 8,000 customers across 70+ industries. Leading global brands like Crate and Barrel, Urban Outfitters, and Carter’s work with us to enable billions of interactions that power tens of billions in revenue for our customers.
With a distributed global workforce and employee hubs in New York City, San Francisco, London, and Sydney, Attentive’s team has been consistently recognized for its performance and culture. We’re proud to be included in Deloitte’s Fast 500 (four years running!), LinkedIn’s Top Startups, Forbes’ Cloud 100 (five years running!), and Inc.’s Best Workplaces.
About the Role
The Shopper Management domain is foundational to Attentive’s long-term strategy. Shopper Management underpins our ability to identify shoppers accurately, unify their data across channels, surface behavioral insights, and make this data actionable for personalization, segmentation, and reporting.
As a Senior Frontend Engineer, you will play a critical role in building the user-facing systems that allow marketers to explore, trust, and activate shopper data. You’ll lead development of surfaces such as shopper profiles, event and attribute traceability, predictive insights, and other interfaces that enable our clients to leverage our data most effectively.
This is a remote role with the option to come and work with other colleagues in the NY and SF offices.
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What You'll Accomplish- Lead the design and development of user interfaces that drive data insights in Attentive’s Shopper Management domain
- Build reusable, scalable frontend components and systems using modern frameworks and tooling
- Partner with designers and backend engineers to deliver seamless, performant, and visually compelling user experiences
- Drive architectural discussions and make technical decisions that ensure code quality, maintainability, and performance
- Mentor and support engineers through code reviews, technical guidance, and collaboration
- Identify opportunities for UI performance optimization and improved developer efficiency
- Contribute to frontend best practices and shared component libraries across the organization
Your Expertise- 5+ years of professional experience in frontend development, ideally building large-scale, production web applications
- Expert in React, TypeScript, JavaScript, and modern frontend build tools
- Strong understanding of frontend architecture, performance optimization, and accessibility
- Experience integrating with backend APIs and working in micro-frontend or service-oriented environments
- Experience with testing frameworks (Jest, React Testing Library, Cypress) and CI/CD workflows
- A track record of technical leadership — driving decisions, mentoring peers, and improving frontend standards
- Curiosity, ownership, and a passion for delivering high-quality, user-focused software
What We Use- Our infrastructure runs primarily in Kubernetes hosted in AWS’s EKS
- Infrastructure tooling includes Istio, Datadog, Terraform, CloudFlare, and Helm
- Our backend is Java / Spring Boot microservices, built with Gradle, coupled with things like DynamoDB, AirFlow, Postgres, and Redis, hosted via AWS
- Our frontend is built with React and TypeScript, and uses best practices like GraphQL, Storybook, Radix UI, Vite, esbuild, and Playwright
- Our automation is driven by custom and open source machine learning models, lots of data and built with Python, Metaflow, HuggingFace 🤗, PyTorch, TensorFlow, and Pandas
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You'll get competitive perks and benefits, from health & wellness to equity, to help you bring your best self to work.
For US based applicants:
- The US base salary range for this full-time position is $150,000 - $210,000 annually + equity + benefits
- Our salary ranges are determined by role, level and location
#LI-AB2
Attentive Company Values
Default to Action - Move swiftly and with purpose
Be One Unstoppable Team - Rally as each other’s champions
Champion the Customer - Our success is defined by our customers' success
Act Like an Owner - Take responsibility for Attentive’s success
Learn more about AWAKE, Attentive’s collective of employee resource groups.
If you do not meet all the requirements listed here, we still encourage you to apply! No job description is perfect, and we may also have another opportunity that closely matches your skills and experience.
At Attentive, we know that our Company's strength lies in the diversity of our employees. Attentive is an Equal Opportunity Employer and we welcome applicants from all backgrounds. Our policy is to provide equal employment opportunities for all employees, applicants and covered individuals regardless of protected characteristics. We prioritize and maintain a fair, inclusive and equitable workplace free from discrimination, harassment, and retaliation. Attentive is also committed to providing reasonable accommodations for candidates with disabilities. If you need any assistance or reasonable accommodations, please let your recruiter know.
