Why This Job is Featured on The SaaS Jobs
Workplace operations roles are often overlooked in SaaS, yet they directly affect how distributed product, engineering, and go-to-market teams collaborate day to day. This position sits at the intersection of a New York office hub and a broader global workplace program, reflecting how SaaS companies increasingly run hybrid footprints while keeping execution consistent across regions.
From a SaaS career perspective, the scope spans repeatable operations (vendor coordination, security procedures, space readiness) and program work that scales beyond a single site (renewals, cross-office process alignment, and global guidelines). That combination builds fluency in the operational systems that underpin headcount growth, office portfolio decisions, and employee experience—knowledge that transfers well across People Ops, workplace strategy, and broader business operations roles in subscription software companies.
This role suits someone who enjoys structured problem-solving, service-oriented work, and coordinating many small dependencies without losing attention to detail. It is also a strong fit for professionals who want both on-the-ground ownership in an office setting and exposure to global initiatives, collaborating across time zones and functions rather than operating in a single-location bubble.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Algolia’s People Team ensures every Algolian has an environment—physical or virtual—where they can do their best work. As we continue to scale globally, providing a consistent, community-driven, flexible workplace experience is central to our culture and strategy.
We are looking for a Global Workplace Programs & Office Coordinator who is organized, proactive, people-centric, and excited to shape the employee experience across our offices. This role is a unique blend of NYC office leadership, global workplace program management, and community-building initiatives, working closely with the Director, People Operations & Workplace and our EMEA Workplace team.
OUR ROLE WILL CONSIST OF:
NYC Office Management
- Ensure a warm, seamless experience for all employees, candidates, and visitors in our NYC office.
- Maintain a well-run office environment: coordinate with building management, manage mail and deliveries, oversee supplies and snack programs, and ensure space readiness.
- Support office safety and physical security procedures, including managing visitor/vendor access and communications.
- Coordinate onsite activities, meetings, and internal events; partner with global teams to support cross-office engagement.
- Be onsite at least 3x per week, with additional presence during events or key meetings.
Global Workplace Program Management
- Lead global real estate and workplace program renewals with support from the Director, People Operations & Workplace.
- Partner closely with the EMEA Workplace Coordinator to build unified, efficient processes, including global physical security guidelines.
- Maintain and improve programs that foster community and support our flexible workplace model.
- Drive culture and connection across all offices and remote locations through programs such as the Community Leaders Program and Mobility Pass.
- Lead key global initiatives including CSR programs (Global Giving Day, Charity Matching) and our ESG program, such as annual carbon footprint reporting and EcoVadis certification efforts.
YOU MIGHT BE A FIT IF YOU HAVE:
- Care about people and their happiness at work: a sincere customer service approach is key.
- High-energy, team-first, positive attitude.
- Strong communication skills, unquestionable integrity, and ability to handle sensitive matters.
- An ability to work both independently and collaboratively in a team.
- Strong organizational skills with the ability to prioritize time.
- Desire to get things done.
- Keen to learn in a fast growing startup.
- Previous HR experience is preferred but not required.
#LI-Hybrid
