Why This Job is Featured on The SaaS Jobs
Search and discovery has become core infrastructure for many SaaS products, and this Solutions Engineer role sits at the intersection of product capability and commercial outcomes. Algolia’s platform is API-driven and used across a broad customer base, which makes pre-sales technical work less about one-off demos and more about validating real-world fit: architecture, data transformation, and integration patterns that will hold up in production.
From a SaaS career perspective, the role builds durable go-to-market technical skills: running discovery with mixed audiences, shaping proofs of concept, and translating developer concerns into decision-ready narratives for business stakeholders. The position also includes a feedback loop into R&D, a common lever in mature SaaS companies where field learnings influence roadmap, enablement content, and best-practice guidance across customers.
This role is best suited to professionals who enjoy context switching between hands-on prototyping and consultative conversations, and who like partnering closely with Account Executives while maintaining technical credibility with engineers. It will fit someone who wants to stay close to code without moving into a pure engineering track, and who values being an internal advocate for customer implementation realities.
The section above is editorial commentary from The SaaS Jobs, provided to help SaaS professionals understand the role in a broader industry context.
Job Description
Open to candidates in Eastern or Central timezone.
At Algolia, we are passionate about helping developers & product teams connect their users with what matters most in milliseconds! Algolia provides the industry’s most powerful search and discovery SaaS platform, driving richer, more powerful engagement and success capabilities to over 17,000 companies. We are seeking passionate and industrious Solutions Engineers ready to join a hyper-growth business and market to help evangelize and drive technical success with our solutions.
The Solutions Engineer is a critical part of the go-to-market team, working closely with the sales and solutions organizations, playing a major role in the revenue attainment of the company and the adoption and best practices of our customers.
The Algolia Solutions Engineer is responsible for delivering the technical win and product fit on opportunities and accounts. They lead the technical pre-sales relationship, work closely with Account Executives, demonstrate the product and architecture, overcome objections, and offer creative and consultative solutions.
The Algolia Solution Engineer is both a highly technical product expert and a skilled relationship builder. They are comfortable showing an engaging communications experience to a CTO or developing a prototype with the API in communication with customer software engineers.
The ideal candidate gets excited talking to engineers, product managers, and CTOs, and also knows how to distill technical concepts to business value for all types of buyers.
The SE also is an important advocate for customer interests towards product development interfacing with R&D, creating compelling technical content, enabling other groups, and working on cross-company initiatives.
Our priorities are determined by a single question: what will help our customers be more successful with Algolia?
YOUR ROLE WILL CONSIST OF:
- Work with Sales Teams and prospects on their evaluation and adoption of Algolia solutions
- Understand customer goals and how Algolia’s solution can address those needs.
- Assist in the Sales process including technical discovery, technical demo, Proof of Concept (POC), RFP responses.
- Leverage the tools, frameworks, and partners of the Algolia ecosystem to validate technical and functional fit.
- Distill and advocate customer interests, needs and product feedback in order to relay to Product and Engineering teams
- Continuously learn and update skills and keep aware of industry trends in the Search and Discovery space, and contribute to thought leadership to make Algolia more accessible to the world
- Work with the Solution Architects and Customer Success teams on seamless transition to the post sales process in order to ensure highly successful onboarding
YOU MIGHT BE A FIT IF YOU HAVE:
- 2+ years experience in a customer-facing technical role (SE, SA, consultant, PM), ideally in the SaaS space
- Previous software development experience in one or more of the following areas:
- Front End: JavaScript, TypeScript, React
- Back-End: Java, Ruby, Go, Node, Python, Swift/Objective-C
- Experience with data formats and data transformation
- Great oral and written communication skills
- Superior organizational skills working with multiple customers and have the ability to switch context quickly throughout the day with various competing demands and attention to detail
- Obsessed with Solving Customer Problems
- Experience at our current stage and beyond ($150-300M+ ARR range, high growth, lots of change and building internal infrastructure)
NICE TO HAVE:
- A background in the search industry or e-commerce
- Specific knowledge in frameworks Magento, Shopify, Salesforce Commerce Cloud, Commercetools and alike
- Knowledge in Analytics, SEO
- Spanish Fluency
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